-
March 2024 by barbara agness
Staff and doctor are always knowledgeable and friendly.
-
March 2024 by Drea Davisson
Always friendly, thorough, and helpful!
-
January 2024 by Russell DeGroot
I have my yearly diabetic eye exam with Dr. Johansen. Besides being thorough and professional, Dr. Johansen is very personable and takes the time to help you understand every step during the exam.If something looks a little questionable, he lets you know what might be happening and that it may need to be monitored. If all tests look good, he also lets you know.Of course there is his mild demeanor that relaxes you and lets you know you are in good hands. I won’t say he comes from the “old school”, but patient care is his number one concern.I highly recommend Dr. Johansen for your complete eye care.
-
January 2024 by PhenixBeatz
Navchetan, was very helpful and explained UV coating for my lenses. I came for contacts and glasses. She very funny and informative. She was able to utilize my insurance to max my benefits. Her service was quick and straight to the point. My delivery came within a week.
-
January 2024 by Ginger Kobussen
Doctor was friendly and took time to listen and then explain. Assistant was very helpful.on choosing my frames and explained about the different frames.
-
December 2023 by Bailey Bungert
I have been going to shopko optical for my entire life, having them still around even though the Shopko store is closed is wonderful. They still have the same customer service as they did before. The employees are friendly. It's a busy place which is good to see! The optometrist I saw was a sweetie, you can tell she enjoys what she does. I will continue coming back for my annual exams!
-
December 2023 by Chrissy Morrissey
The exam with the doctor was great, on time, efficient. But the checkout was a disaster. It took about an hour before I was checked out and given my full prescription so that I could shop for frames elsewhere. Too many people buying frames/glasses and not enough staff to service them, or the people who just want to check out and be on their way. Shopko Optical needs to treat their frazzled staff and their customers better than this. Some customers need to get back to work in a timely manner. I was given the option to come back at a different time to pick up my prescription, but that is also not an efficient use of my time. And likely I would have had to wait then too based on previous experience.
-
December 2023 by Diane Montgomery
Tess was most helpful in explaining about sunglasses. The differences in color and how Maui Jim’s fit. She also showed me the benefits of progressive lenses over lined bifocals. I WILL definitely be back after Christmas to see about a new pair of progressive polarized sunglasses.
-
December 2023 by Karen Bong
Tess was awesome in explaining to my son and I the options for his glasses! I appreciate the time she took and the explanations. Thanks Tess for making this a great experience!
-
October 2023 by Jeffrey Hargreaves
My experience has always been very positive. The help and service I’ve received at Shopko Optical has always been very friendly.
-
October 2023 by Stacey Geiger
I had very minimal wait time. The eye Dr. was very friendly .I felt my concerns were addressed and things were explained to me. Everyone was professional as well as friendly. The prices on glasses were very reasonable and they had a nice selection of all different brands. I look forward to going to Shopko optical in the future.
-
October 2023 by Twisted Willow Farm
Always friendly. Gets us in for emergencies very quickly. Usually the same day or next morning. Dr. Johansen is kind and thorough everytime. Explains things well and takes his time.
-
October 2023 by Maddi B
For a while I was struggling to find wide glasses and Deb picked several to try on, spent the time to grab each style that could be adjusted properly after ordering. When the glasses arrived both Redwan and Tes were AMAZING! They took extra time to help adjust the glasses. They were very patient and made sure the glasses fit properly before I left.
-
October 2023 by Jill Wilke
The entire staff from start to finish of my eye exam was kind, efficient, and professional. I had a great experience. My new gas permeable contacts came in right on time, and my eye sight is fantastic! Thanks so much!
-
October 2023 by Sam Grey
DRs and staff are nice and wonderful, but beware of their business practices. When I went to pick up my contact lens order, they kept one pair. I asked why, and they said it was because they already gave me the sample previously and that I still received my full box because of that. I've been to many other places over the years and this was the first time any eye clinic did this.