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December 2023 by A D
This place was not that bad! I guess people like complain about stuff. The only complaint I have is they need regular coffee creamer. They need to get rid of ugly paint jobs in the room. Should go with a light grey color to make the room
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November 2023 by Bruce Barton
STAY AWAY FROM HERESTAY AWAY FROM HERESTAY AWAY FROM HEREI was ripped off. The DUMMY at the front desk had no idea what was going on. took a half hour to check me in. Charged for THREE rooms and $50 deposit for each which i still don't have back.STAY AWAY FROM HERE
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September 2023 by Tara Brown
Place should be shut down like Motel 6. The guy who works during the day was extremely rude and had me crying my eyes out. I booked past 12 am and when I went there to check in that evening, they told me I wasn't able tp check in until 3pm that afternoon. Stupid. Well I needed to sleep at that moment so I booked a room as a walk in and didn't want to pay 2 different deposits. $50 for incidentals. The night guy who's always super nice was able tp accommodate and said he would have me pay one deposit as they were considered 2 separate bookings. Right before 11am, the Indian guy different from the one I worked with checking in came to my door and asked if I'd be checking out. Told him I was there for an additional night. Long story short. He told me I had to check put of the room and pay another incidental and wouldn't have my reservations put into one. He was extremely rude, needs to find a new job and they need to update the interior. The colors are awful and the breakfast is less than ideal. Don't waste your money here. A lot of drug activity too!!
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September 2023 by Autumn Ferreira
BED BUGS. I HAVE NEVER IN MY LIFE EXPERIENCED BED BUGS. While leaving, a guest coming up the stairs told us there were bed bugs. I didn't believe them, thought maybe they were overreacting. My bites didn't show up until I got home. It takes 1-3 days for a bed bug bite to show up.This is absolutely disgusting. They are INFESTED.
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August 2023 by Cynthia Wheeler
Love this place nice quiet friendly staff great location great service clean rooms vending machines laundry room a couple exercise options wake up service upon request coffee and a couple breakfast items to start off the dayFood & drinks: Vending machines soda machine coffee and breakfast
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August 2023 by Nick Frailing
Front desk staff was sleeping at the desk, our room was filthy. Bathtub full of water, disgusting behind bathroom door. Honestly i didnt want to even stay here but i wasnt gonna wait for a refund and spend ANOTHER 180$ somewhere else.. was absolutely ridiculous for the price. They did give us another room that was better but horrible quality control. I will NOT be ever staying here again.
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August 2023 by Robin Hennes
People hanging around outside begging my husband and I both at different times for rides. My husband had something bite him while sleeping in bed. I did over hear someone checking out say they killed 10 bed bugs and showed pictures he took on his phone. We were suppose to stay 2 nights and checked out early and was told we could not get any kind of refund. A hotel near by is being remodeled so alot of people hanging out in the parking lot drinking and someone was sleeping on a mattress that was laying on the ground cause all kind out garbage outside the hotel being remodeled. Will not be staying here again anytime soon.
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July 2023 by Jessalyn Quade
I was very skeptical staying here after reading don't off the reviews, but I was very pleased with everything other than we were waiting to check in for almost 15-20 mins and no staff to be found or answer the phone so we left to find another hotel but came back due to no availability elsewhere. Pleased we did though. It was quiet, the room was very clean, towels were new and everything worked. We will definitely stay here again! Upon checkout, I believe it was the owner or manager was very hospitable and asked many questions to make sure we were happy with our stay.Rooms: Very clean and spacious!
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July 2023 by Diane Hinderaker
Do not stay at this hotel. Please please, I beg you, do not stay at this hotel! Dirty room, mold on the bedding. Smelled musty and moldy! Shower had giant unpatched hole around shower head. Sketchy, unsafe and scary parking lot. For sure dealing drug in that area.$50 deposit if you use a credit card, that is crazy and nobody does that. Did someone come down and check out our room to make sure that we could get our deposit back? No. Hoping it is returned to us?Unfriendly staff. Breakfast was horrible, terrible, disgusting options. Stale bread and bagels, stale cereal, cream cheese sitting out. Disgusting rickety, stained furniture in the lobby.Sleep in your car before here!Noteworthy details: Run away!
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June 2023 by Kaycee H.
This was where Hotel furniture comes to die. We attempted to use the fitness center. It was three pieces of broken down equipment. That was it.We were only staying for a few hours, but it was not a good experience at all . Do not stay here!!!!
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June 2023 by Mikala Jacobsen
Absolutely awful.Upon check in, we were given keys and the number to an OCCUPIED room. The front desk then tried to blame us (as if we made the keys and got the room number ourselves?). I submitted a complaint online and Ken the manager contacted me a few days later. He was nothing short of rude, and seemed quite unconcerned that we were given access to an already occupied room. Also, the hotel straight up reeks. I don’t know how to describe the scent other than choking. Stay ANYWHERE but here.Safety: We didn’t feel safe leaving our belongings in our room. If we were given keys to the wrong room when we checked in, who’s to say the next person wouldn’t be given keys to our room?
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June 2023 by Gabrielle Kavajecz
My girlfriend and I needed a last minute place to stay for two nights before we could move into our new apartment. I wish we had stayed somewhere else. We were given two towels total for the two night stay with one that was stained yellow, no shampoo, hair in the tub with a mat that seemed to be glued down, bathroom light that flickered non-stop, hair/dirt in the bed linens, black streaks on the walls. Did not feel clean at all. I didn’t really feel safe in the parking lot either.
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May 2023 by Susan Vang
I don't even want to give this hotel a one-star. ? Went to a wedding nearby and needed a place to sleep for the night. We checked in, and they gave us someone else's room. The front desk clerk had to give us another room.The room was clean, but the toilet didn't flush correctly. Dents on the bathtub, and I found blood stains on a hand towel ewww gross. People roaming the hallways in the morning very loud. NO, I will not recommend this place to friends or family.
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January 2023 by Jesse Vial
Looks like staff lives on property and any hotel motel that does this always have the same goals. To save money on cheap indentured servants and party. Vagrants walking the parking lot late at night. Didn't feel safe. Didn't feel clean. Pull out sofa had garbage inside and towels stained yellow. Had to fix the TV cable box myself to make it work right. Bag was over our smoke detector on arrival. With yellow painted walls this means smoking indoors. HUMIDITY indoors was intense. The kind of place you check the need for needles.
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January 2023 by Marsha Daniels
Rooms were a disaster. I had stayed in Appleton in the past and thought it was super 8 when actually it was Americinn. Imagine my horror when I realized my mistake. Any hotel that has no sitting in the hall or you'll be asked to leave is a bad sign. Drugs and alcohol running rampid at the hotel. Just a huge disaster. Rooms disgusting. Only positive thing was the night clerk was nice.
