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March 2024 by Kristy Erickson
Sometimes (if I am lucky) I will find a helpful sales person but most of the time I am treated rudely by the women behind the desk. I dread returning items or walking into the store so I try to avoid both even though I love the T clothing.
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December 2023 by sandy mittelsteadt
I was at Talbots in Appleton WI on a Saturday about 10:30 am. I returned two items I hot online. The woman who waited on me told me to remove the two items from the shipping bag. I did and I asked of she would throw away the shipping bag. She told me to do it and pointed at a tiny garbage can on the floor on her right side that was a stretch for me to reach. She also then told me to remove each item from its original packaging. As I was bending down and way out to reach the garbage can I hit my forehead on the end of a clothing rack that the garbage can was behind. I hit it hard. The woman waited on me said "phone number. I was stunned from hitting my head and she said it again. Phone number. I ssid I just hit my head pretty hard and asked if it was bleeding. This woman is a terrible employee. Rude and gave the perception that she was too goood to touch the plastic bags talbot sent my items in. Its an expensive place so I would expect to be treated with kindness not judgment
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January 2023 by thebigshooter61
Staff was very helpful! The quality of product('s) is stellar! We will definitely be returning.
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May 2022 by Karen Novy
I love the clothing but the staff is absolutely horrible. Every time I shop there I am treated like I am invisible. I waited in the dressing room for assistance but never came. I had to get dressed and go out to get more clothing. My advice…treat everyone equal. I ended up spending more money than the lady that was waited on. There is one lady in particular that is always there that is the rudest.
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November 2021 by Nancy Livingston
I am a regular Talbots shopper. I live in Green Bay and the closest store is in Appleton. Last week Thursday and Friday there was a sale. During the week they close at 6pm. Since it’s almost impossible for me to get there before they close I called and called and called in hopes of making my purchase over the phone. I , finally, left a voicemail explaining why I was calling and requested a call back which I never got. The sale was over on Friday so I left work a little early and headed to Appleton. When I walked in the store I was greeted by Sandy, a long time employee, saying “we are closing shortly”. I expected them to be crazy busy since no one was answering their phone nor returning VM messages. There were 3 employees working and 2 customers in the store! With the exception of Kai their customer service is terrible. I have heard the same comments from other customers. Where is the manager? Doesn’t she see improvement in customer service is badly needed?
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November 2021 by Richard Reehl
Very helpful staff and top quality goods. I shop there for my wife's birthday and christmas presents and will continue to do so.
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August 2020 by Kathy D Willis Fulani
Dress you like a lady.
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June 2020 by leslie boelter
Very clean. Good quality
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March 2020 by Marilyn Cihowiak
Wonderful selection of clothes
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January 2020 by DIVA'S WORLD - CUSTOM MADE
Nice women fashions
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January 2020 by Cindy Blackburn
Mia is the best!
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December 2019 by Lynn Bond
The sales clerk on the floor and eventually behind the counter was extremely rude! The cashier who rang me up was apologetic but this is why I normally shop at the Talbots in Edina or Maple Grove Mn.( where my son lives) because the sales people are so pleasant and helpful. I also shop at the talbots at university town center in Sarasota Florida and again EXTREMELY courteous and helpful there as well. There is an Asian women at the Appleton location who is EXTREMELY courteous and helpful but only works part time and she is the only reason I still shop at that location! Unfortunately she wasn't there today. I've been a loyal Talbots shopper for years but when you are treated like this I can certainly find other places to shop
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August 2019 by pohsiBRD
My wife liked it.
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May 2019 by Paula Hemmele
Not impressed with staff. Greeted but then when I asked questions, I was told the info is on the tag and quickly shown where to find some items. At checkout, was not acknowledged immediately even though a clerk was there with no customer. I almost walked out the door.
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May 2019 by Nikcole Schulz
They lucky I give them one star the staff is absolutely horrible the older lady has a major addtude problem she sippy not good customer service I am going to go higher up because some like her doesn't have business working with people