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January 2024 by Loren Forslund
They did everything possible for us.
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May 2023 by Alejandra Ponce
Go to one on the other side of town I was just there and waited in the drive thru for them to never appear even after buzzing for them when I walk in and ask why there’s no teller at the drive thru they gave me mad faces. Yeah I’m calling you out on your laziness. Skip the nastiness and go to a different location.
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February 2022 by Nancy M.
Customer care is very rude and I was transferred 4 times to different departments to find out payoff amount. I was treated badly by the reps and was not able to help me resolve my issue. The last rep, Ryan hung up on me when I tried to get a payoff amount. I have had issues from the start of this bank with my car loan. I will never use this bank again for anything. The main menu is hard to navigate. It kept sending me to the same department which was not what I needed and had to start over.
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June 2021 by Ron Tusler
Excellent Branch! Love Adrienne, Nancy, Brandon, Mike Hilt, everyone! I would have moved to a different bank if it wasn't for their excellent customer service.
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November 2020 by Katie Doberstein
Fantastic bank. Couldn’t be happier with services and accounts. Staff is wonderful. Very helpful. I’m so happy I made the switch to this bank and this branch in particular.
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June 2020 by Rich Meyer
We made a payment on our line of credit by ACH from a local credit union. They put a 7 day hold on an ACH payment. ACH is a direct payment of cash from another financial institution. How can they do that?
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June 2020 by Chris Acree
Literally the worst bank ever. Closing my account today. Terrible customer service not to mention a bunch of thieves.
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October 2018 by helloMs Xiong
I go through this bank. But for sure never coming to this place for services again. The ATM ate my card. It's been two days after, so now they telling me it's out of order. As soon as they get it fix, they will call me if they recover my card. They could've at least been honest and said its be shredded. This ain't the first time this ATM ate my card. Lucky I have back ups. Horrible horrible horrible!
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January 2018 by Malia Bohn
Terrible Service! They dont help people! You can stand there for 15mins to tell you that they cant help, they dont allow people to hand in deposits!
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October 2017 by Coty Van Lannen
I have nothing but good things to say about this bank. They went above and beyond to get my business VL Performance setup with a credit line and business banking account. This is a huge step for my business!!!! So excited to go into wells and shut my personal and business accounts down that I've had setup for over 10 years. US Bank sees the potential in young aspecting businesses and are willing to go the next step with you. Matt Meyers was my guy there and he was great!!!!
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July 2017 by LadyO Valentin
Its a very nice bank tellers are very helpfull.
