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November 2023 by Carlos Delgado
I went to this branch and a employee named Heru took great care of me. He was very polite, respectful and kind. Also John, the investment relationship, is a great guy to work with. Great Branch! Very happy with its service!
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July 2023 by George L.
Went in to two Wells Fargo branches with the intention of opening an account, but at each one I was told I had to make a reservation. I guess Wells Fargo must have a surplus of money and not need customers! LOL, I left to find better service elsewhere with higher ratings.
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November 2022 by Daa Cool
Please stay away from this branch. Very very bad customer's assistance. They don't care about customers. None of them care about customers. Please stay away if you can.
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August 2022 by 0 0 (Oneslayer)
Awful employees who yell at you for the slightest correction
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August 2022 by Paul Hanneman
You need 2 forms of ID to deposit $200 cash into your own account while providing a deposit slip with all the information needed on it. Way to go Wells Fraudco.....way to go.
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July 2022 by David Janssen
Seriously find some where else to bank, their stupid rules are a joke.
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May 2020 by John M.
Drove 65 miles from my home to deposit money into my wife's checking account who was working out of state. I was informed that because I was not listed as an authorized user on the account I was prohibited from making a cash deposit. The only option I had at that time to make this deposit was to come back with a money order. I decided to go back home instead. It took a 130 mile round trip to discover that because I tried to deposit cash, Wells Fargo automatically suspected me of being a crook trying to launder money. I essentially could have paid to make a deposit if I first went somewhere else and returned with a purchased money order.
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April 2020 by T
Snobby staff. Been doing the same thing for over a year and just this time she was in a bad mood and decided to change “the rules”. Didn’t even see if I had funds to cover the check I was depositing, which I did, before telling me I couldn’t cash a check. Been a member for about four years and have worked for Wells Fargo before. Highly suggest Ballard location, much nicer and consistent. Had to drive across town to actually get taken care of.
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March 2020 by Justin Harrer
Garbage company. Garbage customer service. Scam artists
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February 2020 by Mason Pfefferle
I have currently been waiting for over 40 minutes as two bankers Independent of each other sit in their cubicles and stare aimlessly at their computer screens. To say that the customer service here is dreadful would be a stark understatement. Customers are treated as burdens. The only one who seems to be working tirelessly is a man named Miguel.
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November 2019 by Donald W.
l moved my investments from chase to wells fargo bank on state st. in Appleton Wi. an worked with Justin Levanetz a financial advisor there, he has done a great job for me an l recommend him to anyone looking to invest for there future and there fee's are way lower then chase also... and Emilie Gay got me set up with Checking an new checks an did a great job also thanks for the great job you both have done to help me move my investments an checking to wells fargo,,,
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October 2019 by Travis Weber
Just simply the worst bank ever, I dread having to go in here. Will be closing my account
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September 2019 by Jeff Kluever
David was extremely helpful and courteous. I really appreciated his attitude
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September 2019 by Merry Maids
Great customer service products better than most
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May 2019 by Thea Mitchell
Snobby staff. Been doing the same thing for over a year and just this time she was in a bad mood and decided to change “the rulesâ€. Didn't even see if I had funds to cover the check I was depositing, which I did, before telling me I couldn't cash a check. Been a member for about four years and have worked for Wells Fargo before. Highly suggest Ballard location, much nicer and consistent. Had to drive across town to actually get taken care of.
