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October 2023 by Mitch Moll
Love my new bow!Entire staff was super knowledge and helpful.Would highly recommend doing business here.
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October 2023 by Dean Tydrich
Great place and Friendly, knowledgeable staff. Always going above and beyond expectations. Keep up the great work.
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February 2023 by lucas lang
I’m sharing my experience with Pappas because I don’t want anyone to have to waste the time and have the frustration I have had with them.The bearings in my cams of my VXR blew out the day before the 2022 archery season…. I was at pappas right away the next morning when the doors opened. I had bought my last two bows from them, and figured that would be the way to go. I showed them the issues and they told me I over tightened the axle and I would have to buy the cams and it would be weeks to get them. I took my bow and left. I called around to other shops, 2 other shops said that this is an issue that they have been seeing, and that it has been covered 100% of the time. I went back into pappas and told them this due to the other shops being even further away. At that point they said they had cams but I would still need to pay $300 for the set. I did this so I could hunt. A while later I reached out to the Mathews rep, he said that that they have been warranting, out the cams, and he would talk to Randy to get me a refund. Today I went to pick up my refund and was charged a $50 service fee for them having to process the return. This is something that no other shop in this area has done. This is gone as far as a close friend of mine with the same bow had the same issue got charged for cam by Pappa’s. Went to a different dealer and that dealer ripped cams off of a brand new bow, replaced his damage cams, and sent him on his way free of charge. I do not understand why the customer service at Papas has gone downhill so far. I would’ve gladly payed them to put new cams on my bowl the first time if they would’ve warranted the cams simply for there inconvenience, but instead I had to drive an hour each way twice. I don’t believe I will ever return to Papas. There are better shops in the area.Oh…. And when I pulled the cams back off of my bow to swap the top hats they put back in reverse of how I had them, the axle that was “over tightened” was tighter than it was when I took it to them the first time.
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February 2023 by Lucas L.
I'm sharing my experience with Pappas because I don't want anyone to have to waste the time and have the frustration I have had with them.The bearings in my cams of my VXR blew out the day before the 2022 archery season.... I was at pappas right away the next morning when the doors opened. I had bought my last two bows from them, and figured that would be the way to go. I showed them the issues and they told me I over tightened the axle and I would have to buy the cams and it would be weeks to get them. I took my bow and left. I called around to other shops, 2 other shops said that this is an issue that they have been seeing, and that it has been covered 100% of the time. I went back into pappas and told them this due to the other shops being even further away. At that point they said they had cams but I would still need to pay $300 for the set. I did this so I could hunt. A while later I reached out to the Mathews rep, he said that that they have been warranting, out the cams, and he would talk to Randy to get me a refund. Today I went to pick up my refund and was charged a $50 service fee for them having to process the return. This is something that no other shop in this area has done. This is gone as far as a close friend of mine with the same bow had the same issue got charged for cam by Pappa's. Went to a different dealer and that dealer ripped cams off of a brand new bow, replaced his damage cams, and sent him on his way free of charge. I do not understand why the customer service at Papas has gone downhill so far. I would've gladly payed them to put new cams on my bowl the first time if they would've warranted the cams simply for there inconvenience, but instead I had to drive an hour each way twice. I don't believe I will ever return to Papas. There are better shops in the area.Oh.... And when I pulled the cams back off of my bow to swap the top hats they put back in reverse of how I had them, the axle that was "over tightened" was tighter than it was when I took it to them the first time.
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December 2022 by Tyson Hall
These guys know their stuff! They are happy to help all varieties of hunters from the new to the old. They have a great supply of inventory and can service your bows and crossbows.
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September 2022 by Steve Vanover
called and asked if they could tune my hoyt bow they are a mathews dealer so was very surprised when randy said bring it in see what we can do I was there for 2 hours while they worked and worked on it when all was done his employee that tuned it not only did a great job but replaced several things on the string for me and explained some things to me about shooting form and how arrows are made from factory that I never knew hate to say it but I may soon be updating to a mathews soon thanks guys you definitely know what you are doing and in a age of BS and salesmen its refreshing to see honesty
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July 2022 by Matt Rynes
Had a great experience here. Got to work with Randy which was a pleasure... True story: A week after purchasing my new Mathews bow Randy called me. He said I was looking through your receipt and I realized I gave you the wrong stand for your bow, stop by the store sometime and swap it with the right one... It would have been so easy to just say "oh well," but not these guys. These guys took good care of me! Will be doing business there for years to come!
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June 2022 by Colyn Watkins
Highly recommend I moved out of state and I still go through these guys for all my archery needs. They are the best.
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May 2022 by Ron Cabak
Great place to buy a Mathews bow or have your old one serviced .great folks,awesome service. Above average Excellent custmer service! Will recommend to my archery friends ! Very happy! Keep up the archery bow outdoor knowledge! Ron Cabak , Cabak Northern Outdoors
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April 2022 by Allan Fanta
I would highly recommend this place for your archery needs. Friendly and knowledgeable staff made purchasing a new bow an enjoyable experience. They have a large selection of bows and accessories. In a short time they had my new bow set up and shooting x's. Thank You Pappas Trading Post.
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December 2021 by Scott McDermott
I heard good things about this place but I have only used them for cutting some arrows. They were also recommended to me for bow tuning. I'm going to check them out for tuning my bow once season is over.
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November 2021 by Jeffrey Mccullick
Needed my bow fixed before rut took it there at 430 pm fixed it on the spot ready to go thanks great service won’t go anywhere else
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November 2021 by Sara Mueller
Poor customer service. Very arrogant and not helpful at all
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April 2021 by Christy Weller
Very helpful in finding the right gear for my Son’s bow and putting it all together for us. Great price. We will be back for our needs and the indoor range.
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March 2021 by Patrick Hasburgh
These guys were great! I'm very new to bow hunting and I stopped in with an old (82') bow I wanted to bring back to life. Even though my bow wasn't a brand they sell, and certainly not as advanced as the modern bows on the wall, the staff was patient and helpful in setting me up to get back in the woods this fall! I drove all the way here from Madison and will be back for sure.
