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August 2023 by Amanda Whiting
I have always loved Bay City Cycles! I recently had an exceptional experience I wanted to share. I stopped in hoping to get a new seat as I am starting to ride more frequently and longer distances. Nick took great care to help fit me with the right seat, install my new seat, adjust my seat height, check my seat and pedal position, go on a short test ride, etc. Then went over other equipment additions/changes I could consider in the future if I needed more adjustments but was not pushy and recommended I start with just the changes he made first. He provided me with tips for riding to help reduce my buttocks and foot symptoms I was experiencing. I knew I needed a new seat, but I cannot believe how much better I feel riding after the small tweaks he made for me along with the seat change. Now I can get out biking more often since I’m not in pain. I am extremely grateful for his knowledge and that we have our amazing local shop to provide these services! Thank you!
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August 2023 by Roger Kerr
I love this place very nice quality bikes. The people are very friendly and patient and they take all the time you need to find the right fit for your needs
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June 2023 by Zack Nelson
Amazing bike shop! The staff is super knowledgable, friendly, and awesome! Great selection of bikes and timely service. I very much highly recommend.
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April 2023 by H.J. Roberts
I took my FX3 in for a tune-up/cleaning and I could not be happier with the results. Excellent work at a competetive price.
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July 2022 by Chuck Larsen
We came in an saw two bikes we liked. Before we left the bikes we set up with the accessories they had in the store. Of course, we had to get a new bike rack. Karl and Nick almost ready our minds. We had a great experience.
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June 2022 by Northern Gal
Great selection of toddler helmets. Found a cool bike sculpture that doubled as a pizza cutter. Need to return to look for nice looking and practical accessories.
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November 2021 by Mary Lou Bevers
First, kudos to Trek.com for showing us a dealer who had the model and color of the Townie e-bike we were looking for. Bay City Cycles held the bike with our deposit as we live 1.5 hours away. Once there, I was allowed to test ride the bike, including a good hill. They threw in a water bottle and holder and mounted it. Associate was pleasant and answered all our questions. Price point is less than half of models with longer battery and other bells and whistles that I don’t need. It’s easy to operate the pedal assist, I love the way I can sit rather upright, seat is a larger comfortable size, and my feet are close to the ground when stopping. My first ride of 20 miles had hills, I used assist levels 1-3 and only used 20% of the battery. I can rejoin my bike group with my arthritic knee and easily keep up and go the distance. My Townie is a game changer!
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October 2021 by April Perrault
We love the atmosphere in the place and how friendly the people are in the store
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September 2021 by Wesley Harding
Incredibly caring people! My family was visiting from out of town and my derailleur decided to explode. They were extremely helpful and accommodating of our situation. Very thankful for them staying late to get my bike running again!
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June 2021 by Linda Daubner
I had a most excellent experience. I had a dream of getting an ebike for some time. The staff took the time to teach me about the bikes, made some adjustments after purchase and even installed my bike rack for me, offering to remove it for the winter if needed. I am loving my new bike. It was a big investment for me but I look at it as an investment in my health. I plan to start using it to commute to work. I would highly recommend Bay City Cycles. I have been doing business with them for more than 20 years.
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May 2021 by Aaron Curtiss
Super knowledgeable and serious about bikes. Great to work with and will continue to come back for tune ups and parts.
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April 2021 by Randy DeMars
Great service and reasonable prices.
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March 2021 by Benjamin J. Endres
Got a great new bike!! Good Staff!!
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December 2020 by Paul Barnes
Thoroughly expert. Locally owned.
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June 2020 by Brianna Notarianni
I went to Bay City Cycles looking for a used bike. They had one in stock ( luckily it was right for me). It had just come in and needed pedals and a seat. Despite the fact they have been very busy, the bicycle was ready in only two days which was awesome! Everyone was very cordial and willing to answer any questions I had about the bicycle itself. The bicycle rides great and the price was spot on! Thank you Bay City Cycles!