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November 2023 by elizabeth yost
Was having phone problems before a big drive and Anastasia went above and beyond my expectations! Love the community support here.
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November 2023 by Kaitlyn Tucker
Had a great experience today getting my new phone set up. Anastasia was so friendly and helpful. She made the process super easy and I definitely recommend going to her with any phone questions!
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October 2023 by Malcolm Venus
The Verizon representative at this location, Anastasia. Truly does what she can to make sure she meets her customers wants and needs. Her knowledge of the cellular devices and Verizon programming makes it so she can provide quick support towards her customers making her a valuable and exceptional work provider amongst the cellular industry. I hope to meet her again if and when I do end up with more phone problems. Sorry in advance.???
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September 2023 by Teresa Weber
I was struggling with an older IPhone that would not turn in. All the photos of family and grandchildren were at risk. Anastasia has been a great help. She is knowledgeable, patient, helpful, and kind. Malcolm was great too!
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September 2023 by K B
Anastasia provided phenomenal assistance today! She was very knowledgeable and I was so glad we decided to stop in (rather than going online). Thank you!!
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September 2023 by Kelly Quilici
Anastasia.. at the Ashland Wisconsin store.. is Great!She always greets her customers that walk thru that door.She is present.. resourceful.. efficient .. knowledgeable & cares.If she is busy with another customer .. she says she will be right with you. She pays attention.She has fixed every issue I've had with my phones. She takes the time to do the research if she is unsure.I only go to Verizon when I know she is working.As some workers in the past seemed pre-occupied and acted annoyed that I was even there.I almost changed carriers because of that.Then I met Anastasia.It's becoming rare these days to have someone in people services who are good at it and really listen to you.Thanks for having Anastasia.. such an Awesome worker on your Team!Make sure you're paying her well & for overtime.. as she works far&beyond!Thanks!
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September 2023 by Tori L
I ran into a glitch with my phone plan from the Verizon corporate company. I contacted Anastasia at the local store for help. She was so patient and kind through the whole experience. The problem was not caused by her but she saw me through the whole process which ended up taking 2 months! If it weren't for Anastasia's excellent customer service and following up both with me and corporate Verizon I surely would have dropped my plan.
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September 2023 by Ed Blaise
Anastasia was very helpful and patient while multitasking several clients at once. Excellent service.
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September 2023 by Weight Room Recording Ryan Rusch
Anastasia is SOLID. Super helpful. Knows her stuff.
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September 2023 by Kara Rowe
Anastasia was Amazing! She had patience and was able to help me understand the problem with my phone. Being an older person I really very much appreciated her.
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September 2023 by Kimberlyn Weis
Anastasia is a wonderful person/worker! Best Verizon store I’ve been to by far!
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August 2023 by Neenah Marano
Anastasia was so awesome! She helped my mom and I find the perfect phones for us! She was really helpful and answered all of our questions- amazing customer service! Thanks Anastasia!!
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August 2023 by Dar Q
Anastasia was so helpful. Wonderful customer service. She fixed the problem and got me up and running again. Thank you Anastasia your awesome.
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July 2023 by Linda Zirngibl
Anastasia set up a new iPad for my husband while we waited. He is watching the Brewer game on it at Blissfest in Michigan as I write this. He just called to say how nice it is to have it. Anastasia was both personable and professional. She couldn’t have been better!
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June 2023 by Ellen Stewart
Excellent, excellent. Excellent!! This Verizon rep solved our problem and we felt went beyond the call of duty. AND personality plus!