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October 2023 by Nancy Reuter
I had never even heard of this store! I stayed in town and saw this store and my friends and I decided we needed to check it out. We started at the outlet store where Maria not only helped me find find what I was looking for, but kept looking when I thought I had found something “good enough” ended up finding the perfect shoes, then another… then another…Then the pair of Chacos that I got had strap that were too long and annoying, so she sent me next door to the retail store to the cobbler. There Zak D. Said he could have them fixed in 10 minutes, “If that wouldn’t be too long? “ I Ruby, it was absolutely adorable and was very careful and came out and made sure that the length was perfect. I will absolutely come back. I have found my new shoe store. It is worth a trip to Green Bay for the service and the variety! The only danger is finding too many wonderful things.
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April 2023 by Judie Knauer
Excellent service and knowledgeable employees. Matt R helped me and never made me feel rushed.
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February 2023 by Patrick Schilcher
We make sure to visit this location often. Good customer service and, well, if you love good shoes, this is the place.
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February 2023 by Candace Van Veghel
Their selection was great and the staff was so friendly and helpful.
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December 2022 by Andrew and Kirsten Baldwin
Staff told us they are beginning to end selling kids shoes so that is why they had such a small selection... Not sure why this comes up number one still for having a good kids selection, it does not. Otherwise found some nice shoes for cheap in the back room
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December 2022 by Gina
In the world we live in today, it was definitely a breath of fresh air to walk into the Heel Outlet and see the smiling faces of their staff. Mary was absolutely wonderful to work with and she took the time to show me around the store so I could find the right fit and style I was looking for. Great store and great staff!
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December 2022 by Richard Fochs
Very helpful and patient finding the right shoe
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December 2021 by Judy Sytsma
My husband has neuropathy and poor balance. The Heel was recommended to us by his physical therapist. What a great experience we had with Angela Allard as our adviser. She is a certified pedorthotist and very knowledgeable. Spent a lot of time with us and got the best shoes and support. We are so grateful. Thanks.
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December 2020 by Brad Pollard
Awesome shoes, friendly, knowledgeable staff. Kid friendly also.
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December 2019 by Zephyr Team
Really enjoyed my first visit! The workers are very friendly and knowledgeable! Huge selection of super comfy shoes, tennis, slides, sandals, dress ....you name they got it. Excellent quality of shoes and name brand too. I got 4 pairs of shoes and I love them. Best shop to get the perfect pair of shoes for anyone with plantar fasciitis. Definitely my new shop for ALL future purchase! You definitely won't be disappointed if you make a stop!
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December 2019 by Jean Brecke
Definitely out of my price range. Not going to pay $85+ for last year's styles. Didn't find one pair of shoes that was made in the USA. Almost every pair was made in China.
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December 2019 by Elizabeth Huntley
Wonderful customer service! Unique products, something new to look at every time!
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December 2019 by Kelli VanLannen
A must stop for kids shoes. The owner and the employees are amazing!!
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December 2019 by Jason Anatole
Discounted shoes. What's not to like!
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December 2018 by Sterling Rachwal
The service is great. You have issues with your feet. There train professional that can help you get the right shows.