-
February 2024 by Vos Electric
Nice mechanics but are very overworked at this location. My problem was not resolved due to not enough questions being asked.
-
February 2024 by John OConnell
I have been to the Ashwaubenon Tires Plus two times in the last year or so. Both experiences have been very good. First time was an "emergency" repair on my daughter's car to re-attach a heat shield that was dragging on the road. I picked them because I needed fast and close on a Sunday and was very happy with the service. They took us in immediately and fixed the problem for what I considered a nominal charge. The most recent visit was for a punctured tire on my wife's car. Got a nail in the sidewall, so it had to be replaced. They did not have a matching tire in the store, but they had one in Appleton. This was a Saturday, and they said they could get it delivered and installed on Monday... which was fine for us. We got a call on Sunday that the car was ready for pickup. One of the managers brought the tire up from Appleton and had it installed, so we got the car back a day earlier than plan. So far, the tire is round and still rolling. Thanks!
-
February 2024 by Elijah Perrote
Had my car towed in the first week of February for a big job. Left wheel assembly completed disconnected from the drive axle. Cost me $1700 and when I got my car back there was grease and dirt all over the interior of my car. Spent an hour after I got it home cleaning. While the work was done right the experience at this location has never been satisfactory from a customer service perspective. Reading a lot of these reviews I see people saying the same and I’d urge you to trust them. The guys here are unprofessional, unfriendly and at times are downright rude and condescending. Plenty of other shops in GB that will treat you right and won’t try to clean your wallet out!
-
February 2024 by Pat Georgia
Brought my car in for tires that were leaking . They repaired the tires. I paid for the services. Upon getting in the car I noticed that 2 fault codes were on ABS and traction control . I went back in and talked to them as there were no codes or faults when I brought the car in . They said they would look at it .After looking at it they informed me that the wheel bearing or speed sensor could be the problem .Then they informed me it would be a 125.00 charge to look into it further . i believe that this problem is directly associated with the work performed and they should correct it without charge . Very deceptive practices at this location !
-
January 2024 by Traci Kieffer
Great job, very informative.
-
January 2024 by Aaron Mulkey
This location has really improved over the years. My review a few years back was 1 star, but they turned it around and I’m happy to give 5 stars.They were able to get me in on the weekend, called and emailed me with updates and did great work. Thank you.
-
January 2024 by Tayler Ambrosius
No good
-
January 2024 by Julie Faltynski
They let me know what was going on with my car. They showed me and explained what was wrong.
-
January 2024 by Mike Tennity
Shout out to Cory at Tires Plus Pilgrim Way in Green Bay. Had a tire puncture on a SUNDAY with a big delivery loaded, Cory squeezed me in for a puncture repair, done right, and saved me a towing and lost day of work! Standup guy with a top quality operation
-
January 2024 by Kathy Kennedy Towle
Customer Service was exceptional. We made our appointment at the incorrect store and they arranged it so we could have service at the Ashwaubenon store like we usually do. We had an issue with our coolant and they also worked quickly to order a part to fix our car.
-
December 2023 by Melanie Lasee
They had the tires I wanted, got me in super quick and even let me pay early, so I could save an extra $100!! I was in and out in no time and everyone was very friendly. I will definitely recommend them to anyone who needs new tires.
-
November 2023 by Heidi Matz
Sent me and email confirmation of an appointment, and when I got there I was turned away and told it was “my mistake.” The dude wasn’t even apologetic. The place sucks :)
-
November 2023 by MAGICVANG
Went in for a wheel alignment appointment at 11am on 11/1/23. Went in to drop off my vehicle at 9:50am. When I arrived, there was a staff member working the front in the computer. He didn’t not greet or let me know to wait a moment. He actually seemed to look grumpy and irritated. As he continued looking at the computer screen, I stood there awkwardly waiting. He finally asked what I’m there for, I told him I was there for a wheel alignment. He informs me he was unable to adjust anything but the toes on my vehicle because I had a 2 inch lift. I canceled my appointment and walked out. I read the previous reviews prior and had a bad feeling. Should’ve trusted the reviews. 1 star for customer service.
-
October 2023 by Jennifer Brooks
Very helpful and fast to fix our tire. Only one open on a Saturday and fit us in at the last minute. Thanks Tires Plus! Always will go to you.
-
September 2023 by Chloe Schmidt
If it wasn’t for Tires Plus I wouldn’t have been able to drive home safe and sound my valve in my tire cracked open while I was over a half hour away from home and the tires plus team came all the way to my work picked up my tire for me and stayed late to help me out. They were my heroes, and I am extremely grateful of there kindness highly recommend.Service: Tires
