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February 2024 by Kristin krostag
Dr Taylor neglected to come out on our farm with an emergancy with our ewe. We begged her to come and help and she just refused. I guess the superbowl was more important.. my ewe died because of her disgression
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December 2023 by Havannah Rae
Called to get my sick dog seen. My regular vet was short staffed and couldn’t get her in for weeks. I spoke to a vet about what was going on. She was extremely condescending. She belittled me for things I didn’t know. And then acted like she was put out because I wasn’t a regular customer. And they don’t normally see people that don’t go there regularly so she would have to charge me emergency rates even though I could have just made an appointment in the next few days. I was upset about my dog and had called numerous vets to have her seen in a couple days not weeks so I was also very stressed. I didn’t have to option of getting to Eau Claire or Wausau for emergency services either. She could have just said no or at least been nice. But I got off the phone more stressed and crying. It’s called being professional which this clinic is not!!!
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November 2023 by Dennis Bukovcan
Very friendly staff that shows true compassion for your most loved family member.
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October 2023 by melissa
My lab tore her CCL/acl last fall, and we were scared and frantic to get help. We were so grateful to find an orthopedic surgeon close to home and not have to drive to Madison or Appleton like we originally thought we would have to. We weren't originally patients of Athens vet, we live in Medford, but they were so calming and kind and took us in righy away. I had our vet transfer our records over and Athens jumped in immediately to get us appointments and get the surgery scheduled. One of the receptionists sat on the phone with me for quite a long time and calmed me down because I was so emotional. That's above and beyond the call of duty in my opinion, but it shows the compassion Athens vet has. My dog had her surgery and everything went great, Dr Paul even called over the weekend to check on her. I couldn't have asked for a better experience. Flash forward to 1 year later and as we were warned, she tore the other side. I was so much less anxious and scared because of the above and beyond experience I had last with with Athens vet. Naturally, they performed right on brand and made us feel comfortable, confident and were very reassuring. I cannot sing my praises for this place enough! Thank you Athens vet!
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April 2023 by Coco Jo
My regular equine vet was on maternity leave, called because my filly was down and non weight bearing on a hind. The receptionist said unless i could haul her (we are 44 min from them) that I shouldn't even call them again. Found a better one (over an hour away) that came and actually did their job.
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April 2023 by Michael Riegert
Good at treating feline diabetic crises but not good at preventing them. Seemed completely unaware of latest aggressive comprehensive feline diabetes treatment protocol & wasn't always receptive to implementing it when I researched it online. Failed to use low stress handling during the many treatments during this period resulting in patient being made “treatment resistant”. Only when it was too late did AVS try to use low stress handling. Provided quality feline dental prophylactic but left oral polyp untreated. After 6 months, it grew to impair eating & was surgically removed at another clinic. Offered list of online resources and suggestions. No reply.
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May 2022 by Samantha Kingsley
A huge thank you to Dr. Taylor. We had to say goodbye to our Ozzy on Monday morning. She was very and caring. Explained everything she was doing. Thank you so much! I also want to thank Dr. Paul for all our visits and our emergency on a weekend. The girls at the desk and the Vet Techs were so caring. They got us in right away and put us in a very nice room with a dog bed to spend time with him before we had to say goodbye. Thank you again! Sam/Daryl/Kalvin/Owen and Alana Kingsley
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April 2022 by Robin Rinehart-Balfe
The vet and staff are knowledgeable, kind, and thorough. Our questions were answered with respect and our dogs were happy to be there.
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January 2022 by Joanna Rufener
Athens Veterinary Service is our local vet and we have used them many times. They are gentle with our animals and do a great job.
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May 2021 by Patrick Nelson
Due to not being a “ paying client” and that they are not excepting new clients, Dr. Taylor wouldn’t answer any of my questions due to my Shepherd having puppies today and now trying to eat them the response I was given was “ Patrick, we are not excepting new clients and your not a paying client so I can not tell you any advise or help you at all call Kronenwetter have a good night”
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April 2021 by Dawn Nonn
Athens Veterinary did a great job removing bladder stones from cat. My issues stem from poor communication. I was told they would call when the results came in, it took a couple months for results. I ended up calling after 3 months to finally get the results. Then, I asked to have special CD prescription food provided by Chewy. I had ordered it and it was denied by the vet. I called and asked why it was denied when she just had surgery 5 months ago. Was told the message would get to the vet. At no point did the vet call to say why it was denied. Chewy said they wanted to check my cat!. Why they would need to check and be charge hundreds of dollars when urinary track issues rarely disappear from cats is beyond me. She did have a recheck when the stitches were coming out.
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February 2021 by Susan Wittkop White
Outstanding care and consideration of our pets as well as the owner's. Wouldn't go anywhere else. Hats off to the incredible staff!
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November 2020 by Krista Blomberg
Thank you so much for your time and care of Bella today. You were kind, professional, and efficient- and you took such good care of her. Thank you!
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November 2020 by tammi smith
I would like to commend Dr. Paul on the excellent care he gave my horse. Despite Bandit's less than stellar attitude, Dr. Paul was calm and patient on the two occasions he treated my horse. Dr. Paul was very clear in how I was to administer medications at home and also provided written instructions. His easy going manner and knowledge made me feel very comfortable and appreciative of the excellent care my horse received.
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September 2020 by Kelbrason DG
Your immediate attendance to my sick animal was superior! I couldn't have asked for better service and compassion from all the employees involved! Thank you again!
