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October 2023 by Michaela Gullicksen
Love the Next Gen team! They are always accommodating to crazy schedules and spur of the moment requests as they are able, and pleasant to work with. They provide all information and don't pressure you into work you might not want done at the time while ensuring you know what is necessary. Customer service is amazing!
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October 2023 by Ann Mailand
Everyone at Next Generation in Baldwin is friendly and the technicians are very knowledgeable. Before they do any work, I'll receive an email with pictures of where the problem lies. It's easy to make a phone call to ask any questions and give the approval to fix the problem! I get a detailed invoice of the issue(s) that were fixed, and also a list of everything that's in good working order. I highly recommend Next Gen!!!
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October 2023 by Dan Auld
Great service & customer service! Great service report system & they always call with updates if things change. Will continue to use Next Generation for our auto services. Thank you!
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September 2023 by Carly Wermager
We had 2 transmissions go out at the same time and the team at Next Generation worked with us to get the cars taken care of while we were getting the money all together. Melissa kept in touch and the process was great. Next Generation will be our go to shop from now on.Service: Transmission
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September 2023 by Theresa Mancuso
Everyone was very friendly and informative. They accessed my issue right away. Even though they were very busy they squeezed me in! My compressor for my AC was shot. In this heat.. badly needed. Top notch service. Recommend to anyone!! Will go there again in a heartbeat!!Service: Air conditioning
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September 2023 by Lisa David
This place is awesome! They checked everything and gave me a detailed report with pictures of what needed to be fixed. Melissa is great! She is very knowledgeable and helpful. A very trustworthy business!Services: Steering & suspension repair
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August 2023 by Heather Sperl
The staff is truly amazing! For myself not knowing that much about cars they really take their time to explain what is needed to fix your vehicle, they go above and beyond for their customers.One time they allowed me to keep my car in their parking lot, instead of having to get it towed home, while I was waiting on getting it towed to the manufacturer for extended warranty work. Also, my car manufacturer say that my car needed a part, next generation looked it over and was that part not needed, they took the time explained what was needed and my options on replacement.I would 100% recommend going to them!
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August 2023 by Scott Baker
I’ve been coming to Next Generation for 10 plus years. They are the only Auto Repair Shop that I have my vehicles worked on. The team is amazing and Melissa is always so honest and upfront about what needs to be done at this time and what I should be thinking about in the future. Both Baldwin and Hudson shops have been great to work with. I trust them and highly recommend them.Service: Engine repair
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July 2023 by Jenelle Krause
Love taking my car here for oil changes and tire rotation. They always fit me in their schedule and make it convenient for my schedule as well! Such nice people there and love getting the inspection reports.
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July 2023 by Morgan Stovall
I’ve been taking my car here since I moved to Baldwin, these folks are amazing! They always send a vehicle inspection report w/ pictures and everything to my phone. If you aren’t sure what something means on your car, the vehicle report site has built-in videos that explain everything too! Melissa at the front desk is exceptional to work with every time as well. Very reasonable prices & great mechanics! 10/10.Services: Auto engine diagnostic
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July 2023 by Annika Schwartz
I so appreciate finding an auto shop that is friendly, straightforward, and honest in their work. The team at Next Generation Auto helped me understand what was going on with my car, and what future problems may arise, without pushing or trying to sell me on extra, unnecessary work. I will definitely be returning to Next Generation Auto for any future work!
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July 2023 by Auburn Coleman
I cannot say enough great things about this shop!! They are super helpful with all the knowledge and know how to get your vehicle on the road again or to keep it on the road. Communication is superb and they give you options with what they recommend and are always willing to work with you. Best auto shop in the area hands down!Services: General repairs & maintenance
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July 2023 by Chuck Caswell
Our enclosed trailer let us down just short of Baldwin. Next Generation Auto did not let us down. They received an ailing hauler and did an excellent job of diagnosing that we had a crapped out tire, bent axle and cracked frame. Their quick diagnosis and make-do work allowed us to still get the ailing rig to our show at the State Fairgrounds in St. Paul. Meanwhile they ordered a new tire and mounted it to our rim so that when the trailer is finally fixed we can mount a new tire where the old one wore to the steel cord. Thanks Next GenService: Vehicle Inspection
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April 2023 by Jessica Nash
LIKE FAMILYI was recently traveling across the state from the twin cities to southern Wisconsin, as my vehicle came to a stop on the interstate. I called Next Generation a little worked up because I was nowhere close to home or my destination. Melissa immediately reassured me and was able to fit me in to be seen immediately. Upon arrival, my vehicle was promptly taken into the garage. Eric, the mechanic who worked on my vehicle, took extra care to speak with me throughout his work and keep me updated on his findings. Melissa and Eric both let me know they would not send me on my way if it was unsafe which I GREATLY appreciated as I still had the majority of my trip left, and was traveling alone. After his final inspection, Eric again talked me through what he did and let me know he felt that it was safe to continue my drive. I made it to my location safe and there were no more issues with my vehicle.I would gladly return to Next Generation for any and all work, and would refer them to anyone as well.Service: Auto maintenance
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April 2023 by Scott Wilde
I have been bringing all my vehicles here for years and have always gotten great service, explanation on issues and also their input on the priority level of the repair or general maintenance. I will continue to bring my vehicles to Next Generation Auto, they are a great company that does excellent work and has always made me feel that they were looking out for me as a customer and would tell me if something could be pushed to the next visit if need be. I have always felt at ease with them telling me how it is and the truth!! A Great group of people working there!Services: Auto battery replacement
