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March 2024 by Julie Marcks
Package was left at the end of the driveway where someone could have picked it up. It is to be brought to the house please. I tried calling and got a recording only. Unable to talk to a person.
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January 2024 by Sally Bellville
My packages are being left in my yard and Not on my deck out of the rain.
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October 2023 by Klaudia Borkowski
Second time I had a package go missing.looked at the picture they took and it was not even my apartment,they delivered to the wrong address and in Baldwin...so enraged 1 item was the last one and they dropped it off at the wrong address.Don't bother using ups. This location should take disciplinary action towards employees that can't do the job correctly.
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October 2023 by Lekker Swain
Did a road test to drive for UPS. After waiting outside for 30 minutes in the rain someone finally answered the door. A lady with no UPS identifying badge or clothing finally came out and sat on her phone the whole time, explained nothing, and kept forgetting to tell me where to turn. Absolutely horrible hiring experience and I cancelled my application immediately afterwards. Now they won't stop calling me trying to get me to give them another chance. It would actually be funny if they hadn't wasted so much of my time. 0/10, do not recommend.
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October 2023 by Colleen Cope
I love having this window open for us twice a day. It's convenient that we don't have to drive 30 minutes to get to the next closest place.And he's so patient and helpful, so it's a pleasure to see him.
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September 2023 by Nathan Wolf
David Dahl is the man! Helped me out a ton sending my package. Huge help!
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July 2023 by Gail O
I usually go to the UPS store in Rice Lake but was heading In The opposite direction and found the UPS drop box here! Super convenient but you have to have your own label
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June 2023 by Gail Olson
I usually go to the UPS store in Rice Lake but was heading In The opposite direction and found the UPS drop box here! Super convenient but you have to have your own label
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April 2023 by Jennifer Cross
I have repeatedly had problems with packages going missing (about 30% of them) that have been shipped via UPS. They claim they’ve been delivered to my home in Star Prairie however the tracking never goes beyond Baldwin and my packages never turn up. All I get is a vague apology, nevermind the loss of my goods, money, time, and mind as I go crazy trying to hunt down a package that every other delivery service seems able to bring me without issue.
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March 2023 by Robert Neuman
Driver is too lazy to come to the door so he throws the package in the snowbank by the mailbox. 200ft from my house, hidden from my view, on the edge of a busy road where anyone could steal it in the matter of seconds
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March 2023 by Jaime O'Neill
I’ve always had great service in-person and our delivery drivers are awesome!
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February 2023 by Keyanna Skadsberg
A $1,000 purse and designer glasses delivered to the WRONG address. All I got was a “I’m sorry”. Super awesome. Maybe you guys should pay attention to where you are delivering customer items, pay attention to all the zero star rating, and just do better! How hard is it to deliver stuff to a address?
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January 2023 by Walt Johnson
Package left in snowbank! Found it this morning all frozen! Not good!!! Tried to call customer service and couldn't talk to a human! What a joke!
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November 2022 by Jason Gustafson
Random pickup in driveway. No UPS logo/sign on vehicle. Guy exited wearing a vest. Make sure your private vehicles used for delivery are marked properly on all sides for safety.
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October 2022 by Kate Bonte
Packages. Are not being delivered to my door as requested. Dogs are put inside so no excuse. Nobody else has trouble with my dogs. Only one driver. I am 67. I have had 2 knee surgeries. I cannot carry packages from the road or from beside the mail box. Please use other driver. Thank you.
