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February 2024 by Dale Carlson
Poor customer service. I've stopped twice. I've had family from out of town stop in too. I'll never stop again or buy anything. I was gonna buy some accessories but can't justify a penny towards poor customer service.
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November 2023 by Aleshia Bowen
Keva was amazing! Just by looking at our contract she was able to save us $16 by updating our service which we would have had no idea needed to be done and have been paying $16 more because no one else caught it. I ended up going in to try and get a phone unlocked (which needs to be done with iTunes) and ended up just giving my son my phone and buying a brand new iPhone and Apple Watch because of the amazing deals and her knowledge of what I would be getting and how much more for my buck I would be getting. She was so patient and helped us with everything from beginning to end and even was able to help another customer while transferring my data to the new phone. You are very lucky to have such a knowledgeable and hard working employee and I gained a new friend in the process with our conversation during our time together.
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November 2023 by Sandra Walker
Kaylee was great. Patient and kind. Very happy with my experience there in Baldwin, Wi.!
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November 2023 by Cindy M. Ramberg
Keva is a Rock Star!! Baldwin Verizon is the ONLY store we will go to!!! Keep up the OUTSTANDING customer service!!! ❤️❤️
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October 2023 by Sara Clemens
While Verizon gets 0 stars, the people working here get 5.
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October 2023 by Timothy Jewell
Keva was awesome and really helped save me money on overall plan plus was so helpful with changing everything over to Ipad and new phone.....
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July 2023 by Israel Romo
Fenomenal customer service! She stayed open late to help us out! Best customer service I've received in my entire life!
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May 2023 by Marge Kosch
Kaylee is extremely knowledgeable, patient, efficient, and kind. It’s a blessing to have this store in Baldwin with such good people! Thank you!
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May 2023 by Diana Dickhausen
The service representative was wonderful very very helpful. Went really beyond what he had to do to help me. I really appreciate it. Thank you. Great service.
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March 2023 by Cher Gusa
Truman was so helpful, I'm not a technical person, he made my transition to my phone very easy, also very impressed with the way he was able to assist multiple customers at the same time
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January 2023 by Annie B
Kari was awesome, very helpful.
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December 2022 by Ronda Barker
Put prices on everything!! Hate to bother staff and constantly ask “how much is this !! How much is that !!!! Crazy to have to interrupt STAFF when there busy helping someone else and have to constantly ask how much is this or that!!! Wake up it’s called advertising not a secret!!!! But seems like all the staff r always very nice and helpful !!! Please due something about this cause it’s very sickening!!!
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December 2022 by Michael Weber
Best Verizon store experience I have ever had. Felt listened to versus just a sale.
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September 2022 by Brandon Roach
Deceitful sales team, will do anything for a sale.
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June 2022 by Jenifer Lokker
Great experience and Kaylee was super helpful but not pushy. Got us up and running quickly and was very friendly.