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January 2024 by Niles Taylor
So hit or miss. Sometimes it's fantastic and sometimes you wonder if anyone even realizes you're there
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January 2024 by michelle stodieck
The room was 5 star except it was chilly in there and took quite some time for the lower room to heat
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December 2023 by Stephanie Kemen
Had delivery for the 1st time, and the food came fast and all was delicious and staff is awesome & friendly!
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December 2023 by Kim Wemple
Attended family event. Staff is always incredible. Prime Rib was best I ever had.Food & drinks: Incredible prime rib
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December 2023 by Wildwood Designs
Server was wonderful however the food was extremely disappointing. We had to send the appetizer back because it was raw, we were served it after our entries arrived and then fried to the point it just crumbled. We all ordered different entries, pulled pork was dry and fatty, burgers also dry and overcooked. Fries weren't hot.
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December 2023 by Kathleen Mlejnek
The room and staff are great the food like others said was awful. I got the chicken marsala and I really don't know what I was served but it was just awful! Really couldn't eat it and that is not normal for me. Really need help in the food department.
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November 2023 by katie kreidler
We have passed this lodge many time heading into Balsam and wanted to try their food. Unfortunately the food was awful. I had the pulled pork, it was dry, huge fat chunks and flavorless. My husband had a double stack burger and it came with 2 mini burgers fit into 1 bun. Daughter had the Mac n cheese and the macaroni was Luke warm and flavorless. The fruit she got was a dried out orange slice and pineapple pieces that were past their ripeness. Fry portion was probably 2 oz of fries. Calamari pieces were extremely over cooked and was tough to even bite through. Within an hour of eating, I also sick. I think it may have been the pork.On top of bad food the service was horrid. Asked the server 3 times for sweetener and utensils and she never brought them. She kept telling our table and the table next to us how forgetful she was and it’s been a day. I went up to the bar instead. Needless to say there were only 3 other tables eating and they were not busy at all. I just don’t understand why the service was this bad then it was slow.The atmosphere was lovely and very inviting. Lake view was spectacular.Just wish the food and service could match the atmosphere. Was so disappointing.Didn’t stay in the rooms, but unfortunately won’t be coming back.
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October 2023 by Mad Muscle Garage
I had a meeting in the area with a client and decided to spend the night at this establishment. I'm sure glad I did. I had a wonderful time and will definitely be coming back. The rooms where a little on the smaller side (I stayed in the 6 person/2 level suite) but they where nice and clean and did the job. The atmosphere was great and the view of the lake was beautiful. The staff was friendly and helpful throughout my stay. The restaurant was excellent and I highly recommend the new ahi tuna dish. Delicious. We stayed last night on their bingo night and that was a blast. What a great group of people staff and guests! I very much enjoyed the stay and look forward to coming back!
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October 2023 by Oliver Jonelis
Room #1. Door is directly left of front desk. No egress window. No table. No hangars. Live music in restaurant shakes the room until 10pm. Clean. But WAY overpriced.
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August 2023 by Thomas Oswald
Courtney was fantastic. Fish fry was delicious and fresh. Live music was a nice touch to the already nice ambiance.
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August 2023 by Beth Proctor
They have a stunning view of the lake! We ate Sunday brunch on the patio and had a wonderful experience!
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August 2023 by Kelsey Hager
We stayed here on a family vacation - 3 families 3 different rooms. The rooms were not very private with the big windows. The location and views of the lodge are amazing. However, the staff and organization of running the place needs a lot of work. We had issues reserving our rooms and when we arrived the rooms could have been cleaned better. There was a huge storm causing the power to go out. The rain all ran into our room and the floor was soaked the whole time we were there. The room service really lacked and one day we did not see house keeping at all. The restaurant had good food but the service was very slow. Balsam Lake Lodge & Restaurant has a lot of potential but in the meantime a lot of bumps in the road to figure out.
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August 2023 by Andrew Dutton
A "very good" place that could be "excellent" with a bit more attention. Superb view of Balsam Lake from a world class stone patio adorned with top shelf deck furniture and features (two fire places, outdoor pub, cornhole game, etc). Rooms very modern and inviting. But....minor oversights detract from overall experience: the place could use a leaf-blower to tidy up entrance and parking lot (see pictures); there is a perpetually soaked (and therefore useless) doormat leading from the patio to the indoor pub. All it does is allows patrons to track dirty water on to the pub floor. The staff was very nice, but you may find yourself having to track them down in order to get help as a hotel guest (2 towels provided in a 4 guest bedroom...and no bathmat (?), extra coffee cups, etc. I would stay here again...I just hope the owner/management reads this so they can address these minor issues.
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August 2023 by paul mitchell
Outside bar and tender was awesome. You guy. Great employee. Also inside bartender was great too was a guy. Mens room was clean but wife said women stalls needed attention and there was a staff member in their and never did anything. Other than that 5 stars will be back.
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August 2023 by Kimberly Miller
This lodge has more comfortable beds than the IHG brand(Holiday Inn). I am a property adjuster and travel all over. Restaurant has amazing food, they are short staffed at the moment(college girls went back to school) The waitstaff and kitchen still take care of you, just a little slower right now but I just soaked in the most amazing serene view and relaxed. Rooms clean, AC works amazingly and internet superb. I would give 10 stars if I could. My only advice is a room or two that has whirlpool jacuzzi tubs. I definitely will stay here again when passing through!!!!