-
November 2023 by Dan Conway
A number of years ago, we met with Tony at the Baraboo AT&T store to discuss wireless internet service in our area. We have no other source of internet. Tony explained what his store & AT&T could do for us and was able to get us into a program that was just what we needed. After a couple of years using the AT&T service, I stopped into the store to ask a question about tower locations. Tony looked at our service; said that he could improve service and save us about $10 per month on our bill. A no brainer. We recently had to change our cell phone provider (not AT&T) because they were no longer going to provide cell service at our vacation home in ND. AT&T also does not provide service at our ND home. Our new cell provider also provides wireless internet as part of their package so we decided to cancel our AT&T service. We went to Tony, explained the issues and he immediately went to work helping us terminate our internet service. After he made numerous phone calls and provided explanations, we were able to cancel our service. Based on Tony's efforts and mannerism, we would strongly recommend anyone considering AT&T to visit with him and his staff. They are the best!!!
-
November 2023 by Laura Pagel
If your thinking of switching to at&t I'd highly recommend it. The service is by far the best I've ever had it's cheaper then what I had before. The staff was so friendly and helpful.Only downside is since I've switched to at&t I get far more spam calls and calls from numbers or people I simply don't know annoying but I'll survive because at least now I have service everywhere I really haven't found an area that I don't yet so that's amazing
-
November 2023 by Amanda Seefeldt
My phone tech Randy was very knowledgeable with all the iPhone technologies. The staff was also very helpful and compassionate helping me understand how to use an iPhone I had a lot of questions and they were able to kindly show me the basics. I highly recommend Randy.
-
October 2023 by vanuhitman
The staff are super helpful here! Randy went out of his way to fix another store's mistakes and spent a great deal of time to make sure I saved money. Randy deserves a steak dinner and a raise. I would highly recommend this location, and they will continue to get my business for a long time.
-
September 2023 by Dan Willis
Our salesman (Max) was very knowledgeable, patient and expedited our transition from our old service to AT&T. We have much better reception now than our previous carrier.Very satisfied at this time.
-
September 2023 by Donna Munz
Brian at the Baraboo office was polite, knowledgeable, and knew exactly what he needed to do to help me. Thank you Brian! Give that young man a raise!!
-
August 2023 by Lisa Ringelstetter (Lisapedia)
Friendly and very helpful when bringing in a bin of old phones. Glad I could take them on a blast from the past and amaze the younger ones... ?
-
May 2023 by Judith Reith
Visited the Baraboo AT & T site on Hwy 33..8th Avenue on Tuesday, May 16th. Needed an inexpensive plan for someone. Randy Burchett was so very helpful. He spent time searching for special offers on a great phone and plan. Found plan and phone at a phenomenal savings for me. Kind, thoughtful, and super to help me. Not just selling an expensive plan. Best ever phone representive one could ever hope to find. AT & T should be so proud of hiring this young man. Loved his enthusiasm for actually helping me.Judy R.
-
April 2023 by Amelia Champion
Jesse Lane gave EXCEPTIONAL service! He went above and beyond in customer service and I am extremely grateful. Very professional, patient, efficient, and timely. We couldn't be happier, thank you so very much for all your help!!!Also; our little three year old was occupying himself by playing rock paper scissors and the winner had to go outside and do push-ups lolNeedless to say; I'm sure their counts were off by ALOT today no fault to their own ??♀️
-
April 2023 by Wandler Outdoors
Randy helped me with getting a new phone and I highly recommend having randy help he is very helpful and very nice
-
March 2023 by Amber Jeffries
I had an amazing experience today with Randy Burchett. He was very helpful and friendly. I came in, he gave me my best opinions on how to switch over services and keep my old number with ease. Switched everything over from one phone to the other and I was able to keep everything with no issues. So nice to have peace of mind. Thank you Randy for all your help today and adding me to the AT&T family!
-
March 2023 by B.A. Clark
Max and Randy were fantastic! I came in to upgrade my iPhone 12 Pro Max for a 14 pro max and they helped me as fast as they could, ensured that I'd receive the trade-in offer I expected, and inspected my trade in to reassure me it would qualify. I was in and out in 15 minutes with my upgrade.Give. These. Guys. A. Raise. They deserve it!
-
March 2023 by Travis Nachreiner
Max is a superstar!He had multiple customers while holding down the fort all by himself.He maintained contact and assisted no fewer than 3 different customers at the same time.He remained calm and collected while cheerfully helping everyone!
-
March 2023 by Shane Bushie
Was in the Baraboo store a couple days ago. Randy definitley went above and beyond making sure I had an enjoyable experience. So much so, that I've already recommended to multiple friends.
-
March 2023 by Jj R.
Both Max and Randy were excellent in the Baraboo AT&T store. Randy Burchett is a real superstar. He got me going with a new Galaxy phone after mine died the same day. He offered great advice and got me up and running in a short time despite being quite busy. He's an Android expert and we were lucky because he was challenged to unlock and wipe my old phone, so I was eligible to trade it in and save a bunch on my new phone.
