Department of Motor Vehicles

Hours: The Department of Motor Vehicles (DMV) provides a range of services with varying customer experiences. Some visitors experience long wait times, such as waiting over an hour and a half or about 20 minutes, but often find the staff to be friendly, patient, and efficient once attended to. Several employees are praised for being polite, helpful, and explaining procedures clearly, such as how to put handicap stickers on plates, and for showing a friendly attitude, which is appreciated given that such interactions are often serious. However, some reviews mention issues with customer service, including waiting without being called for a long time and feeling ignored, which can lead to frustration. The staff generally help with filling out forms and provide useful information, with some customers noting that staff members are attentive and willing to assist with specific needs, such as vehicle registration and title transfers. Notably, the Baraboo DMV is seen as more helpful compared to other locations, especially when dealing with complicated issues like liens or missing titles. Overall, the DMV staff are capable and friendly, but wait times and customer service consistency can vary.

1. Baraboo, Wisconsin