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July 2023 by Google user
Best buying experience I may have had at any dealership. Everyone I worked with was prompt and helpful. The truck I bought was up to snuff, oil changed, tank filled, and it beautiful clean condition when I arrived. I worked with Jeremy Seep and his attention to service and detail was impressive. Great experience would highly recommend buying here.
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January 2023 by steven siepp
The experience at Don Larson was great, no pressure felt on this end, Jeremy Seep is great to work with, and very attentive to your needs. I look forward to experiencing the service side of the company because if it's anything like the sales side I know I'm going to be happy.
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January 2023 by Jodi T.
Had one of the worst experiences with this dealer and maintenence department. I lived 35 miles out, they would not lend me an loaner vehicle while it took them 5 days to fix my Impala. It would take 3 days longer, because their maintence department lacked experience, but I still had to continue paying the hourly rate. I called them out on it, when I called and they still said they had none available. I would find out much later, they only lend them out to their higher valued customers such as my future MIL. just 2 days to go on my car finally getting fixed, my future MIL makes an appointment for an oil change, 4 new tires and some engine work. No problem she was in immediately and she borrowed an loaner vehicle for an full 3 days. But I was still told everyday all their vehicles were loaned out. Expect to get treated well when you spend over $170,000 over 18 months ! Was passed between 7 different people why I was treated the way I was. I do not recommend, unless you enjoy losing $.
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December 2022 by J Thompson
Had a great experience with Jeremy Seep. Worked with him over the phone. They had financing and paperwork ready to go when I arrived, test drove it, signed off and drove off in less than an hour. I love my Toyota Highlander they had. It was as advertised online and I love it more every time I drive it. Guy in finance was great too. Sorry, I don't remember his name. Recommend highly! It even hauled it's first Christmas tree home a couple weeks later.
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December 2022 by AMDKING
Service was chaotic and very short handed. I can say the only service advisor in service that assisted us was very good at taking care of customers needs and questions. I apologize I can't remember his name.I am retired disabled veteran that has 25 years of experience working in the car sales and service industry for Volkswagen and Nissan. For there to be only one service advisor on a Saturday is crazy. I would think that your dealership would need 2, possibly 3 service advisors, a greeter/parking attendant, 2 express oil change/fluid test/up sell technicians, 1 heavy line technician and possibly a car wash/detail personnel to assist service and new/used car sales on vehicle delivery. The numbers I ran in parts were an average 30% net and 850K gross a month with service doing net low 20's. Sales sold an average of 110 new cars and 77 used a month. It was a very well oiled, streamlined machine.On a strong note, the waiting room gets 5 stars. It was very clean and well stocked with beverages and snacks. Parts department was very knowledgeable and helpful as well.I will return for more services and hope my next experience is better.
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September 2022 by Tracy Sole
Thank you to Jeremy Seep at Don Larson Chevrolet for helping us with our purchase of a very nice used GMC truck. We stopped on a very rainy day and he did what was needed to bring truck inside for us to take a look at it and take for a test drive. Was very helpful and very throughly on truck details, and was on top of everything to get us going in driving truck off lot to take home that day. Thank you Jeremy .Tracy SoleCazenovia, Wi
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September 2022 by Isaac Groshek
Our family recently purchased a used van from Don Larson and found the process to be straight-forward and enjoyable overall, unlike most used car buying experiences. We found the vehicle online and were able to call and schedule a time to see the vehicle that fit our needs. Our salesperson, Jeremy, was helpful, professional, and transparent; there was no pressure put on us and no manipulative upselling - just a solid vehicle at a fair, negotiated price. In our future car-buying, we will definitely consider Don Larson, and Jeremy, again.
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September 2022 by Steve Atkinson
Jeremy Seep made our car shopping experience very enjoyable. There was no pressure sales and he was the only person we needed to talk to in order to complete our purchase. Really enjoy the updated vehicle for us. Thanks again Jeremy!!
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September 2022 by Lara S
This dealership is phenomenal! I’ve dealt with MANY dealerships in my 53 years( 38 driving). So nice! So fast! Not condescending to females as many have been in my past. I will definitely go back for our next truck.Jeremy Seep was our salesman, really down to earth, good guy. The finance director, Steve Teela was also extremely helpful in explaining all warranties available and such.
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August 2022 by Jamie Laing
Bought my new 2022 GMC Terrain from Don Larson and it was a very seamless process. Jeremy Seep was my sales person and went through everything with me and explained all the features of my new SUV. He made sure that I left with no questions. Finance director Steve Teela really worked hard to get me the best interest rate and explained all of the details. Excellent dealership and employees to work with. Highly recommend!
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July 2022 by Logan Schwartzlow
Really appreciate the time this dealership puts into making their buying process simple and streamlined. There’s an attention to vehicle quality as well as customer service that really made the experience worth coming. Jeremy was a great help and not only gave me a great deal but made sure to set me up with all the information I needed before I left the lot. Great experience all around and absolutely recommend Don Larson!
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July 2022 by Greg
Mike Schellenberger at Don Larson was amazing to work with. He went above and beyond to ensure that our vehicle buying process went as smooth as possible. During the process of ordering our vehicle he spent time making sure that we understood all of the features that were available as well as more thoroughly explaining any features that we had questions on. Once we had placed the order for our vehicle, Mike made sure that we were provided with regular updates on the status of our order and the anticipated delivery date. Once the vehicle arrived, Mike walked us through the vehicle to ensure that it met our expectations and took additional time to show us how to utilize all of the key features on the vehicle. We also appreciated how seamless, Bob Martin, the Finance Manager made the process of signing all of the paperwork for the vehicle and ensuring that any questions we had were answered. During the entire buying process I never felt pressured into purchasing anything I didn't want. Overall, I would highly recommend working with Mike and Bob at Don Larson if you are looking to purchase a vehicle.
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April 2022 by A Eichstaedt
Jeremy Seep was the best! He helped me find a great vehicle. I had a car to trade-in and wanted to try and find something with a lower payment and with my own credit. I thought it could never happen, but Jeremy and the team help and found the right loan for me. Mr. Seep was a great communicator and I would suggest him and Don Larson if you are in search of a new vehicle!
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April 2022 by Ashley Hasheider
I was given many options for getting my car in for service while I worked. The concierge service was great. I was working from home and they picked my car up as well as brought it back to me. The gentlemen that picked up the car were very nice and considerate and I had pleasant experiences on the phone with other employees. I also like that they respected my wishes and called me before any repairs were made.
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March 2022 by alex yasell
Bought my GMC Canyon at Dan Larson GMC in Baraboo WI. Jeremy Seep had my truck ready to take home. The service was fast and friendly. Jeremy went through all the details I needed to know to enjoy my new ride. This was the best auto purchase I've experienced.
