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November 2023 by Winter B.
Car died & Glacier Valley Ford, Inc were about to get me in immediately. They were correct in their original diagnosis & worked my car in so it would be done that day. Very, very happy with their excellent & professional service
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November 2023 by Matthew Leja
Traded my Mercedes-Benz and purchased a used Honda Accord at this dealer. They gave me a low trade value for a vehicle that had very little to no issues. Salesman said the Mercedes had a clunk in the back driving in the parking lot, okay so I'm supposed to listen to a salesman over my own knowledge as an auto tech of 6 years, idiots. After owning the Accord a few months I found the trunk wasn't working and the hood looked like it was about to fly off at interstate speeds. They didn't even offer to repair the trunk issue after I brought it up to Dominic the salesman. I ended up trading the vehicle at a different dealer after only a few months of ownership for an Acura TLX and the Mecedes was listed on their site for over $18,000. Not doing business here again, cheating a******s. Also took a photo of the buyer's guide saying no electrical issues, so you guys must just mark everything working and throw it on the lot, excellent work, speaking sarcastically hope you were able to see through that.
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October 2023 by Joseph Canepa
I have a 2017 Ford Escape with about 120,000. The car has great! I recently purchased a camper but needed a brake controller installed. Brent at Glacier Valley was super helpful in getting it installed with his team. I tried 3 other places prior to going here but none of them were helpful and way to expensive. Brent and his team installed the brake controller, and fixed a ton of other items they found which I knew would be issues. I just drove the Escape 500 miles and it ran better-than-new!! Strongly recommend Glacier Valley Ford if you need service!!!Thank you Brent!!!
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October 2023 by Rachel Adair
Brought my vehicle in for a recall of the roof rail covers. Glacier said they fixed them but since then, one has come off and one is loose. They are refusing to fix them.
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August 2023 by Matthew Peyton
We were vacationing in the Dells and our 2016 Edge broke down. I asked the towing company which dealership they recommended and they pointed us to Glacier Valley Ford. It was on a Friday night, so service did not open until Monday. When I called Monday, they said they were booked for 2 more weeks, but would find a way to look at it since we were out of town. Within 24 hours I had a response with what was wrong, how much it would cost, and an estimate of a week to repair. I gave them a thumbs up and in a week it was done for the price they quoted.The experience was just straight forward and no head headache. 5 stars!
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August 2023 by Jerry Van
The Glacier Valley service team did an excellent job repairing my Explorer. Their willingness to help an out-of-town traveler was much appreciated. Everything was done exactly as promised. I would have liked the repair completed before I had to leave town, (I returned to the area to pick it up), however Glacier Valley was very honest that this would be the case, which I truly appreciated. No false promises! Their arrangements allowed me to make an after-hours pickup that worked perfectly. A+ to Glacier Valley Ford.
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July 2023 by Mike “Skid” Feldbruegge
Pitiful service area, don't go here they don't do any of the work they charge you for!!! Tune up, never looked a plugs had a chewed up air filter from a mouse they never took it out? They have no problem charging you for this service tho!!
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June 2023 by Mitchell Thalacker
3rd car purchase this year. Joe and Paul are great to worth with on the sales side. Brent in service has top notch customer service in service with the after sale. 5 stars
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June 2023 by Randy Mueller
Clean dealership with friendly and courteous staff.The Service Department has high quality service and reasonable prices. They even gave me a loaner car.
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May 2023 by Louis Pettersen
Had a recall part installed and the service was excellent and really fast
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March 2023 by Gary Frisch
The service staff was very helpful and knowledgeable. They figured out the issue immediately, scheduled the work, and complained it quickly. They got me back on the road in no time.
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February 2023 by Paul Kropp
Was able to have service begin earlier than scheduled. The online appointment was easy to navigate.
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February 2023 by Bret McKeel
Absolutely amazing dealership. I bought a car from them and a couple weeks after I purchased it it turned out it needed a $2000 repair, while some dealerships would cop out of that fix they fixed it for me no problem! That meant a lot to me as a broke kid trying to get through college. Truly couldn’t say enough good things
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January 2023 by Dakota Livingston
Was overall as good of experience one could have with all the supply chain and shipping issues. Thank you for delivering my dream truck.
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October 2022 by Karl K.
Just picked up may new ford Maverick, took only 1 year and 7 days from ordering (not dealers fault). Seamless purchase at Msrp, no surprises and honored discount from when ordered. Dominic Potter is great to deal with and kept me informed. Ordered hood protector and mud flaps with free ford points, super easy and look great. Will definitely return.
