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February 2024 by Dan Leverence
My son and I take an annual father/son trip. This year, we opted for Great Wolf Lodge | Wisconsin Dells. I found a really great Groupon, which came with a bunch of water park passes, so we also ended up bringing some of my son’s friends.We had a great time. The boys all loved the water park. The room was clean and comfortable. The hotel is located in close proximity of other really fun things to do, restaurants, etc.The only minor criticism I have is that the facility could use a refresh soon. The water park slides show stains from years of use, etc. Nothing that affects the fun, though.Overall, we thoroughly enjoyed our experience and would highly recommend it to others, especially if you grab a Groupon and get the same great deal we did.
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February 2024 by Joey Corrado
The flight thing is cool but the room was mid because the tv did not have Disney Junior but it was a good place overall and the one thing I didn’t like about it you had to walk like 3000 miles to get to any place but it’s good five starsRooms: It has a bunkbed, so it’s fun, but I didn’t what I didn’t like about the room. What’s the TV didn’t have Disney Junior?Safety: Safety is really good except the bunkbed if you could fall off, but everything‘s good about this place
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February 2024 by Raija Christoffel
We stayed at Great Wolf Lodge this week from a Wednesday to a Friday and it was such a fun and amazing experience! We read some recent reviews lately that were very negative and we did not experience any of those things at all! Our room was nice and clean and perfect for what we needed for our stay. Our children are almost 1 and 3 years old and they had so much fun. The water park is amazing for younger kids and they were able to enjoy everything. We have stayed at the kahlahari before, but the Great Wolf is such a family and kid friendly experience. It is even cheaper than the Kalahari, but I think we got so much more out of great wolf for our younger kiddos! All of the activities for kids in the lobby were so fun and all of the staff is courteous, helpful and friendly! The arcade also had fun games for all ages. We will definitely be back and recommend the Great Wolf to anyone!
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February 2024 by Chad Johnson
Not what we hoped for. Very loud and obnoxious. Floors/ceiling are thin.Restaurant is nasty and
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February 2024 by Tim Kratochwill
We always heard great things about great wolf. So we tried it. Terrible, strictly geared towards kids 5 and under. Rooms are dirty, whole place is understaffed and under complete disrepair, Waterpark is a joke! Found ourselves asking where's the rest of it? Also falling apart. Do yourself a favor and go anywhere else. We payed extra just to leave.
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February 2024 by Jack Steward
While a smaller indoor park than others great wolf lodge offers great opportunities for fun and at a great price.The speical needs program one else on the area offers in the area. Gave a great relief to our family making the stay that much better.Many free activities and food fairly priced for a resort. I recommend buckets in the water park for burgers.Life guards are very vigilant, though rules are pushed. For example the southern hot tub if almost always over capacity.Will be returning for day visits and extended stays.
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February 2024 by My Name Is.
Good experience.
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February 2024 by Melanie Andren
It was our first visit to Great Wolf. Had an absolute blast. Plenty of activities for the kids, they loved the nightly dance party! We will definitely be back!!
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February 2024 by Mike Jasper
Was helped on 02/12/24 at the front desk by an associate named lizzy. She was more than helpful and very accommodating. Her customer service was exceptional. Greeted my daughter and I with a smile and genuinely made our experience worth while.
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February 2024 by Brian Mihalik
We've stayed at the Gurnee location 3 times before and had a great time. We compared everything to that location. Better food, more things to do, cleaner environment. I'd say the dells great wolf should be planning some renovations soon.
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February 2024 by nathan rohlf
Great service, the kids loved the experience and the park was fun.
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February 2024 by Wioletta Dudzinska
We have always driven the 3 hours each way to specifically come to this Great Wolf as the service was always excellent until my last visit. It was my sons 5th birthday and we wanted to make this very special for him because in our culture 5th birthday is a golden one. We invited both his godparents and started planning. I spoke with great wolf customer service numerous times and asked soo many questions. We were bringing a cake which cost a small fortune and needed to know whether they could have a room ready for us by 12pm. I was told yes no problem till we got there and found out the room they decided to put us in had a late checkout at 2pm. We had dinner reservations for 4pm. I discussed with the manager Stacy and she was very unpleasant and rude. The front desk girl who was checking us in was rolling her eyes when i tried to explain that I double checked everything. I was soo frustrated and if it wasn’t for my son i would have walked out and went home. I asked them if they could atleast put my sons cake in the fridge so it would not get ruined and I was told absolutely no! We finally got a room at 3pm and everyone had to get ready in our room for dinner at 4pm cause there rooms were not ready either till exactly at 4pm…needless to say I definitely did not look my best (and Great Wolf cannot give me back those memories). When we got into our room we paid for a birthday package and the balloon was just sitting on the table with the stick next to it as rhey seemed to not have time to put it on the stick (guess that was my job to do). The staff has changed since my last visit and they are all rude and irresponsible. There was one very nice guy at check in for my friend who told her that for the inconvenience he would hive her checkout at 12pm and when he went to Stacy she told him no (it is one hour). My niece which we brought with us was never told how to hold her arms by her head on one of the slides and as she went down it she hit her head against it. After asking for ice other parents were informing me that the same thing happened to their children. I had to request coffee filters, toilet paper and when i made the request the response I received is… we do not clean your room daily. I was very disappointed in my last experience at this Great Wolf and am thinking about whether i want to cone back or not. I have to work hard for the 630 dollars i spent on two nights.
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February 2024 by Esau Patterson Jr.
A bit disappointed on this visit. Was my daughter's 9th birthday. Ordered the birthday package. When we got to our condo the banner was not on the door, the bands that were used as room keys didn't work (had to go back 4 timed before all the bands worked). The condos needed a deep cleaning. The vints were filthy. The pillow case in my in-laws room had black spots on it. They had to come back and do a cleaning. The water parks are nice. It's time to do some updating the Wolfe Lodge is starting to show it's age. Overall it was a decent stay.Rooms: Need to be updated and cleaned better.Food & drinks: Over priced, the average family will be over budget.
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February 2024 by G Giron
The hotel & water park are fantastic!The food is less than ideal for what you pay for it.Food & drinks: Eat elsewhere, the food is sub par in the water park. For the prices they charge could be much better
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February 2024 by Jennifer Morales
WOW! Well done Great Wolf. We have been to most of the water parks in the Dells over the last 30 years and I would say this one is geared towards kids under 12. We brought our 2 year old grandson and had the best time. Everything was well thought out starting from the reservation to the App you use while at the resort to the arm bands for the pools that also work as your room key and credit card to charge from the restaurants and stores to your room. There were so many activities set up throughout the day to keep the kids busy if they don’t want to swim. Every staff we encountered were friendly and helpful, even the virtual assistant that texts you on the day you are to arrive. If we needed more towels or had a quick question we just texted and they always replied right away. We will definitely be back again!!
