Kay Outlet is a jewelry store that is part of the well-known KAY Jewelers family, the top specialty jewelry brand in the United States. The store offers a wide selection of fine jewelry, especially diamond engagement rings from exclusive designers like Leo Diamond, Neil Lane Bridal, and Tolkowsky. Customers can expect a friendly and helpful atmosphere, with staff members who are knowledgeable and patient. Several reviews highlight the excellent customer service provided by staff such as Clarissa, who was described as genuine, professional, and making the shopping experience enjoyable. Customers appreciated her assistance in ring cleanings, inspections, and helping them find the perfect jewelry without feeling pressured. Others mentioned staff members like Connie and Robert, who went above and beyond to ensure a positive experience, making sure customers had exactly what they needed within their price range. Overall, Kay Outlet offers a welcoming environment with friendly staff dedicated to helping customers find quality jewelry and enjoy a superior shopping experience both in-store and online.
This store is awesome. Especially the ladies that work there
May 2026
Clarissa, waa very polite and professional. She was patient and knew her products and gems. Always respectful and courteous. The whole experience was amazing. Thank you, Clarissa, for such an enjoyable experience. Jim and Lee Stein.
May 2026
Morningstar was very nice and helpful! She had my husband try on watches that he liked and put them in a wish list for me for later for his birthday! 1000% recommend her service.. super friendly!
