“They could be slightly more helpful when you're walking around looking confused...I always have to initiate the "where can I find this..." conversation. I stood there for 3 minutes, eyeing 3 employees that were 10 feet away. They knew I needed help, but they just didn't want to offer help.”
“First time coming here. Connor was wonderful and helpful as we dropped off some trim to get a stain made to match. When my wife went to pick up the stain, which was ready in less than 48 hours, Connor remembered her and greeted her by name. Great service!”
“Great customer service. We had a great young lady helping us today. She offered us a swatch book. And we gladly accepted. Then right away we used the swatches for our client and got approval for a color. Thanks for really making our day.”