Star Connection is a highly regarded local business in Wisconsin known for its exceptional customer service and prompt response times. Customers frequently mention the ease of scheduling appointments, often receiving next-day service. Technicians like Tyler and Ty are praised for their expertise and ability to explain technical issues clearly, helping customers choose the best options for their needs, such as upgrading to a stronger antenna with a booster. Reviews highlight the professionalism and courtesy of the staff, from the initial phone call to in-home service. Customers appreciate the personal touch of dealing with a local company, as opposed to large satellite providers, where communication can be challenging. Many have successfully transitioned to new services with the help of Star Connection, enjoying improved access to local stations and seamless installations. Overall, the team at Star Connection is recognized for their dedication to solving problems efficiently and effectively, making them a top choice for those seeking reliable TV service solutions.
Star connection was very prompt in returning my call for service work. Technician was at our place within a couple hours and fixed the connection problem efficiently and expertly.Very happy with service and professionalism!
November 2022
After giving a bad review a service technician came out and fixed the problem that I had and I was pretty happy with that so now I give Chad a five-star rating.
November 2021
Wonderful tech. Matt answered all our questions, which there were many. Can't say we'd want any different. He was kind, patient and so very helpful. Great employee.
