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December 2023 by Krystal Schara
Trying to talk to a human in the Baraboo Branch....10:09 minutes later still waiting......will never bank here.
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August 2023 by Travis Anderson
Went to deposit some cash into my account using the atm and it was unavailable?.....I then went to the drop off box to deposit the cash but there were no deposit slips or envelopes........how "convenient" ?
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July 2023 by BEA
Terrible experience with Mariela specifically, walked into the branch to ask question about money wiring and got very awkward attitude.I have been using Wells Fargo for 5 years never had a issue ,other teller lady is a such a sweetheart whenever i see her i leave the place with a smile on my face.Maybe Mariela needs to learn from her a little.
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December 2022 by Ashley Angus
Why have phones when no one answers? What good does the call center in North Carolina do, when I need to speak with my local branch about a business account. And when I asked the agent in the call center how I can do that she just said to keep calling...Terrible customer service
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October 2022 by Ruth Devries
Can’t talk to a banker in my area! Call it but end up getting a automated recording! I need to talk to a human!
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December 2021 by Rick and Ella Sherman
We have had to deal with this bank regarding accounts that my mother-in-law had. My wife is the executor of the will and the bank said it was not good enough we had to have mom's signature. When we said she was died they said well you need to get her signature.Mom payed over $5000 to a lawyer to have the will written up and ready but eels Fargo would not accept the lawyers work. They kept dwelling on us needing to get the signature of a dead person.
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December 2021 by Shannel’s Closet
Remember that time I asked for a $1,500.00 loan and you turned me down after proving I was good for it?? And 2 weeks later you had to cash my 12,000.00$ check?? Haha ? bank somewhere that invests in you! Not here!
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November 2021 by Debra Winterhack
I forgot my wallet and was out of town and not near a branch location. The wonderful Baraboo local banker Kristy walked me through Online banking, Apple Pay and Wallet and helped me find a way to get the help I needed. She was patient, kind and a wonderful representation of Wells Fargo! Thank you!!!
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October 2021 by noah abetia
Both wells fargo branches in boo got friendly employees who seem welcoming to you when you enter.
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May 2021 by Linda Sanchez
Always helpful and friendly. Its a joy to come there to bank
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November 2020 by Joshua Stone
Horrible branch. Been calling for weeks, 20 or 30 times a day. Not one answers. Went in and all door are permanently locked it seams and it say call us to set up and appointment. Got in line for window drive thru and after an hour and a half we got to the window asked them to give me a printout for all my bank statements for the last year and they said okay. After 20 mins they came back with 3 months and said this is all we can’t give you, your holding up the line. Please make an appointment. I said I can’t because no one answers the phone. She just shut off the mic Untell I drove away. Super rude and now I stuck on a banking loop. Never bank with them.
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October 2020 by Virtuous Stach
Excellent customer service.
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May 2020 by Mary Field
I didnt have the greatest experience on the phone with Wells Fargo, but it also wasnt this particular bank I spoke with. After having gone to this bank and working with several people, mostly Alexandra Albis, who by the way, was delightful, and one of the sweet girls up front, i totally changed my mind!! Thank you for your help! Though it was through a death that brought me there, Alex was very sweet and helpful!! Thank you!!
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May 2020 by Tylor Good
Dont do car loans unless through a dealership then call the 800 number says be on hold for around 10 mins 30 mins later I just hung up.
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February 2020 by Suzette Martin
Wells Fargo Bank and workers have always been a great service for me for many years, very convenient. Thank you Wells Fargo:)
