-
September 2023 by Eudaimonia Arete
Been with for 14+ yr. They never have approved me on anything, nor helped repair or work on credit score. Costing even more on fees when companies charge before the billing due date. Everything else here is excellent, this location having great staff.
-
July 2023 by Danielle Klatt
We absolutely love doing business here. The desk ladies are exceptional and attentive. I love that people know my name when I come in! Thank you!
-
December 2021 by Jonathan Senne
4 thumbs down for Jeremy the supervisor and his "I refuse to help you" attitude. I could not be less impressed.I deposited a large check from a government grant to my business account. Because the check was over a certain amount they wanted to hold a significant portion of the funds for 11 days, however the business year for tax purposes ends in 15 days - leaving 4 days to appropriate the funds. Jeremy had the authority to adjust the limit. Rather than consider the circumstances and think of the customer, he flatly said “no” and refused further conversation, other than to say that he was busy and I’d have to wait. Oddly, there are businesses who are not subject to this hold. I restate that the funds are from a government agency therefore there is little to no risk of the check bouncing.My business, however, is not important enough to Jeremy or the credit union therefore I will be taking it elsewhere. What a silly way to lose a customer as a bank - “you are depositing too much money and we refuse to work with you based on the circumstances.”As a business person, I know that the number one rule is "The customer needs to know that you care." Unfortunately, Jeremy does not agree.The ladies at the front desk are great, however. They deserve a raise.
-
December 2021 by Jerry & Diane Henning
We have been members of Westconsin Credit Union all of our lives. They are an A+ Credit Union. They offer the best of everything, from their tellers, loan officers and everyone who works there. Everyone is very knowledgeable and helpful. We just love everything about Westconsin. I can’t see us ever going anywhere else.❤️
-
October 2021 by Rick Flinn
Westconsin Credit Union has been exceptional with their services to me. I’m glad to have experienced Westconsin!
-
October 2021 by Chicken Man
Great bank.
-
September 2021 by Cipher 8
I got my first auto loan here and with little established credit history (not bad credit) the process was what I would describe as easy. Since then I've gotten another vehicle loan and a couple personal loans and haven't had a single bad experience. My mother has also been banking here for over 20 years and never any issues. They're always friendly and helpful. I'de highly recommend especially if your getting an auto loan. Don't go to a bank when you can go to a credit union.
-
June 2021 by James Church
Getting a vehicle financed here, was very easy and quick. Would recommend their services to everyone.
-
April 2021 by Ardis Ress
I have been with the Westconsin C.U. for over 45 years. You were the only institution that would open a checking and savings account for us as new residents. We have done all of our banking here. we have had car loans, mortgage, HELOC and personal loans through you. I have never been disappointed with the service. When my husband passed away, you helped me get set up with everything in my own name and assisted me with makng good decisions. I am very happy with your service to date.
-
February 2021 by Bonnie Lamont
They are great to work with, would recommend them highly!!!
-
January 2021 by Momma Dukes
AMAZING... AMAZING... AMAZING! That's all I can really say. You are treated like family and they will most definitely go the extra mile no matter what your situation to help you. Sheri at the Barron Branch is an absolute GOD SEND! Thank you all so very much for all the help you have given myself and family. Highly recommend you take your business to these folks! ❤️?❤️?
-
October 2020 by Jesse Vorwald
Friendly service though this tough time.
-
September 2020 by Ardi S
Generously gave three stars due to good general banking service. The mortgage loan dept however is a completely different story. A loan officer totally didn't know his construction loan info and put us in quite a predicament. Another solid bank had to bail us out and we will be moving all of our loans and checking. This shouldn't have ever happened and unfortunately one very serious error from one of your employees soiled your services for us.
-
September 2020 by Seels Seels
We have always found Westconsin Credit Union a good business to be associated with. From our experience, they offer the best rates and very good service.
-
August 2020 by Aaron Miley
IRRITATED! I am the power of attorney for my mother who has an account with Westconsin Credit Union. A while ago I was taking care of business of my mothers and had a personal check written to me, they let me cash it as i can make deposits and withdrawals. Tonight, I get to the drive up to cash a check written to me via my mothers account. The teller said she had to check with her supervisor. The supervisor said I cannot cash checks there as I can only do business through my mothers account for her. SO i was in a hurry and needed the check cashed-sat at the window for 15 minutes not giving me enough time to get to my bank or the issuers bank to cash the check. So, obviously, I could have deposited the check, then withdrew money, by the rules........ So, thanks for the waste of time and not thinking outside of the box. I guess I can move my moms account to a bank more willing to work with their customers. Thanks for nothing today.
