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February 2024 by T A
Good service great staff
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January 2024 by Carlata Stewart
Great owner; friendly staff; awesome location! You will not be disappointed with this company!
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December 2023 by Raven Robinson
One of my favorite places to mail things off and the customer service is always phenomenal. Thanks for your continuous service.
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December 2023 by Hasina liphford
Very clean and very professional and prompt service…
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December 2023 by michele bell
Great place to drop things off and know that they will be shipped accordingly.
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September 2023 by IFYF NFT
I’m glad they’re still a place like this around! I got a few copies made and even sent out a few packages. Nice lady that helped me, thank you!
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September 2023 by Diane Bergschneider
Over the past 20+ years, I have found Rodney's wide range of customer mailing services to be at exceptional levels of quality care and professionalism. I highly recommend Pack N Ship for any mailing needs; you will not be disappointed.
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July 2023 by Gustav Krejcha
Do not waste your time going here . Go to an official UPS or FedEx store.
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January 2023 by Nick Cray
Went here for a mandated finger print service. Very cluttered store with odd collection of items for sale. Looked more like a resale shop than a Pack Ship store. Very strange.
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December 2022 by Nick G.
Terrible experience! Was told I had to pay $1 for a mask or there would be no service for finger printing. However, no other customers or service reps were wearing a mask while packages were dropped off and tapped. Asked if I can come back quickly with other documents needed to complete employment verification, she said I needed to reschedule. Furthermore, I asked if there were no customers, if she would complete the screening upon return and she said she would be busy. From there I asked to speak with the owner and she told me she was the owner and I can reschedule. I will never recommend this place to anyone in the Northshore, it was blatant discrimination.
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November 2022 by Julie Laudon
Rodney helps with my UPS packages and car service (especially to/from the airport). He was so kind to pick me up from an international flight landing ~2:30am. Above and beyond the call of duty. He's always on time, cars are very clean, and he'll forever wear a smile on his face - no matter how early/late the pick up. He's the best!
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October 2022 by Danielle K
Extremely unprofessional and rude. I had a mailbox here through iPostal and would have to wait at least 10 minutes when picking up my mail. They were either on the phone handling personal matters or looking for my mail in 5 different places. They have double/triple charged me for duplicate mail and given me someone else’s mail.The last straw was when I came in and the owner was on the phone paying a bill. He told me to wait while he continued speaking with the person on the phone. After 5 minutes I got on my phone to check the tracking of a package and he accused me of writing down his card number. Only then did he decide to stop what he was doing to give me my mail. Save your time, money, and sanity and go to a UPS store!
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October 2022 by Victor Kagent
This is the worst mailing place to have a business mail box through iPostal1! and trust them to deliver your business mail to you.My mail has been given to others very important mail one day I get a phone call because my mail was given to someone else they opened it in hopes of finding my information being on there and it was and this kind stranger meet up with me to give me my mail! This is recent! December 2021 im now about to have my mail go to UPS as im a business owner and this is unacceptable! They are the most unorganized, sloppy, mailing place I ever dealt with worser then USPS!
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October 2022 by devonjalo simmons
Lady at front desk is very unprofessional and condescending. I like the owner that’s why I give them 2 stars. But still since he’s been gone the level of service has dropped.This is the second time she has been rude. The first time I let it go because I thought she might be having a bad day. But this seems to be her everyday personality.I feel sorry for the owner. He worked hard to build a business. Then to have an employee destroy it.I’ve been a customer for years. I’ve seen many people come and go. But she’s the worst he’s ever had!
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October 2022 by Tangey Span
I came here to do my finger print I waited over 10 minutes for someone to log in so I can do my finger print then she proceeded to tell me I need a mask after two other people was in the store without a mask on just rude and unprofessional I will never in my life come to this store again work on professionalism and talking to your customers in the right manner I would NOT BE BACK!
