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March 2024 by Ali
I'm not sure why I feel bad, having to leave a bad review... Probably because I'm an overly nice person but today was not good. This was the first nail salon I went to after moving here. My husband took me and got our first pedis together. They cut him and he ended up getting a bad infection in his toe (twice actually-he gave them two chances) and said he wouldn't go back. So I'd take my daughter to cute nail across the way since they had kid chairs that fit her. Always good service and super nice. Well we didn't go for a while and when we went back to cute nails, we noticed the staff had changed and the price went up. They did a quick sloppy job, so the next visit, my daughter and I decided to try star nail again. It was ok. They treated her great but did a speed/sloppy job on me. Today I decided to give them one more try. Well.... First off, they were not busy, so I'm not sure why I got a rush job when the people before and after me did not. I even paid for the more expensive Pedi thinking I would treat myself for once, since I don't have alot of money and I always like to make sure I tip good too. Well the lady cut me multiple times, to the point I was bleeding and then just shoved my feet back in the water. I got maybe a 30 second leg/foot massage and she burnt my leg pretty good with the hot wax & towel. She asked if it was hot, I said yes to wait a second and she stuffed it on anyways. I wasn't sure the red burn on my leg was going to go away at first. It hurt to even touch. She did a super quick and sloppy job on my toes. She picked at them and smeared the paint and just put clear coat over them even though they weren't even fully painted in spots. One toe she smudged and put clean coat on and then just threw more paint over it. I sat under the dryer for over a half hour. The one toe she smudged, the paint was actually mixed with my blood from her cutting me. She told me I could leave and I told her the one toe she just threw paint on wasn't drying. So the guy came over scooped it off with his nail and slapped some more on without putting clear coat on. I sat for at least another half hour and the blood/paint mix toe STILL wasn't drying. I told them I needed to go pick up my child, that I couldn't stay sitting there. And the lady told me to sit down, she scrapped off some of the set paint, slapped some more on it and told me to wear the toe spacer and sent me on my way... I was so frustrated that I payed over $50 for this. Again, I don't have a lot of money and I was trying to treat myself and this is what I got :(
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March 2024 by Alexis Funmaker
Always so welcoming and quick to service with quality work. I originally went in for a fix and fill a couple months back and instantly became a new regular. I will only go to them for all nail needs now. Despite other reviews, I highly recommend this salon, they care about their clients and really listen to what you want. It's the one and only nail salon I've been to that actually gets the sharpness and shape of stilettos how I like
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March 2024 by Chopsaw Big Country
It was ok
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February 2024 by Margaret Horton
Great service. Jimmy and Billy are awesome
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January 2024 by Happi Patch
Not my usual place but they could get me in, in a pinch.Tech was on the phone the whole time, not the shape I wanted, Hurt me while they were being filed. Couldn't get her attention from her phone call to stop her or change things.Don't not recommend
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January 2024 by Amanda C
Nails were crooked and not the right size or length. Polish wasn't put on good so it looks funny. Way too expensive for the way they turned out.
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January 2024 by Jess Dhillon
I had the WORST mani and pedi EVER. There was a movie playing where there was an entire NUDE sex scene in it, which shouldn’t EVER play in a place of business, even if the staff didn’t know. Altogether, it seemed like a mother, father, and son were working, and the guy who did my nails was the son. He had had NO PATIENCE with me: my mom had called in the middle of getting the manicure, and he had “huffed” and looked away and also had no patience with my right hand as I had to move my hand so that they could paint my thumbnail better, ultimately, he had a tantrum every time I moved my hand or foot when I was uncomfortable. Also, the shellac polish is cracking off the corners of my hands HOURS later, and the son didn’t clean my toes at all, though I had asked him not to give me a full pedicure, instead to clean and take my old polish off. He didn’t clean them at all, as my toes were still were dirty after the pedicure was done; when I told him, all he did was file my big toe down even more, where my toe was throbbing. AVOID THESE PEOPLE AT ALL COSTS. THEY ARE SO RUDE AND DON’T CARE.
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November 2023 by Jodi Coda
It was the most bizarre experience. I was there at 2:45 on a Tuesday, there were 3 older employees SLEEPING in the salon, no customers.The place wreaked of what smelled like cigar/tobacco smoke, and they seemed to be arguing on who had to get up. The pedi was going fine, as the other 2 continued to nap. She completed the polish, then suddenly got up, went to the back and put her coat on, grabbed a box of nail supplies and got into a vehicle that had pulled up and left! Didn't say a word to me! One of the other guys got up, cleaned upmy nails, and charged me $10.00 more than what I was told. I was there for an hour and 15 minutes and not another soul came in!! Really? If you want everyone to go to Cute Nails, close Star Nails down. In the meantime , please be professional. I won't be going to either place in the future.
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November 2023 by Kay L. Budreau
I enjoy going to star was just surprised today that when I had my nails done. And then asked for a pedicure the total was one hundred dollars. Fifty five dollars for my nails and forty five dollars for the pedicure. But I was charged one hundred and fifteen dollars. When I asked why I couldn't quite understand what he said. It sounded like I was being charged for using the massage option on the chair when that should be included in the pedicure.
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August 2023 by Melissa S
I came in for a fill and I had dip from my previous nail salon. So they took off the dip and then applied a single coat of acrylic powder/gel on my own natural nail. Then applied two coats of gel color. Charged me $60 as if I got a full set of acrylics!!! Once I left there were quite a few mistakes along the cuticle lines and my left index finger was improperly applied and already chipped.Services: Nail painting
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July 2023 by Joan George
The best in Beaver Dam for professional nails salon services! Friendly atmosphere where you become friends with your nail technicians! Love Star Nails staff, Nina, Billy and Jimmy!!
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July 2023 by Jasmine K
I have been going to star nails for about 5 years now. The staff never changes, which is a good thing. They always deliver.
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June 2023 by Julie Bomkamp
Went to get a petty, The lady dug her finger nail in the side of my toe its was a painful experience. I do have bunion's and my toes lean together lf you didn't want to give me a petty just tell me a would have just walked out no question asked. Sad to say l will never return. I hardly ever pamper my self so this experience was totally uncalled for
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May 2023 by jdthatsme
Went well. Felt great! Get the scrub or rub ( Whatever it's called). Then a warm wet towel wrapped from foot to calve
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March 2023 by Katarah Davis
Jimmy, Amy & Nina ❤️ thank you for accommodating me & my girls this evening!! We will be back! You made us feel comfortable and we loved the entire experience. You did amazing work and showed you care and that’s very respectful!Service: Acrylic nails
