UScellular provides excellent customer service at its stores. Staff members are described as patient, professional, and pleasant, going the extra mile for customers. They clearly explain features and educate on new products, ensuring all details are covered. Representatives are noted for their polite communication and for securing the best possible deals and discounts. The service makes the entire process easy and painless, with help offered even past closing time. The sales consultants are highly recommended for their outstanding and thorough assistance.
We are extremely please with our sales rep Deon Sallis in the Beaver Dam location. He explained all the features as needed plus additional ones. Great customer service!! He provided excellent customer service. I highly recommend the Beaver Dam store to everyone!
May 2023
Sales consultant Jairo Amaya was very professional and patient. I feel he went the extra mile to make sure I was throughly educated on the new phone. A very pleasant young man. Thank you again Jairo.
December 2022
Matt took care of cleaning the charging port and gave me an estimate for my next cell phone upgrade. Very pleasant and professional.
