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April 2024 by Angela H.
The turnover here, is horrid, which is why I believe there are so many pharmaceutical errors. I have been waiting on a delayed refill for 4 days. I realize my medication that is due is not a life-sustaining medication. It is a medication that assists my disability and helps ambulation. Without its use, I find it difficult to get out of bed. I realize they have a lot of customers, but my feeling is: hire appropriate, QUALIFIED staff...treat them right, so they will stay, and perhaps these 'errors' would not take place. I get tired of being told 'sorry for your inconvenience.' This is NOT just an inconvenience...it's devastating to your customers.
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February 2024 by Gary Manke
Very nice staff and very professional
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February 2024 by Erika Sayles
This is a great Walgreens in beaver dam place to work at. People are nice Like employees And customers crack people up lol. If anyone is looking for a job This is a great place To work. Everyone is nice At Walgreens. I started working here at 17 Years old But you can start working at Walgreens at 16 It's a great place an.pretty clean. I give this a 5 star rating?
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February 2024 by Jessica Weissenburger
I've never really had any issues with the pharmacy staff. I've seen people say they're rude, but I've never really noticed. They do come across as very transactional and don't really tend to talk a lot. Either their system is really slow/crappy or the pharmacy techs aren't really tech savvy. Every time I've gone there it's felt like the transaction takes longer than it should.The biggest downside of this pharmacy in my opinion is just how busy they are. It takes them a very long time to fill prescriptions (sometimes even a day) so don't expect to send medications to this pharmacy and pick them up shortly after.Their hours are very convenient, which is the only reason I use them at this point. They tend to be very slow/dead around 8-10pm so it's a nice time to stop by. I will say that their automatic refill system doesn't make much sense.I get a supply of 300 metformin at a time and twice now when it comes time to refill the refill time is off. Last time I was allowed to refill about a week early, but then when it came time to refill again I had to go several days without the medication simply so that I would be back on track... cause the refill wasn't lining up with how long it would actually take to use up my pills. I tried to request an early refill on the app, but it kept graying out. I just decided whatever I'll go without for a few days just to be back on track.Seriously debating switching pharmacies to be honest.
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November 2023 by Candice Schraven
I like the store in Beaver dam wisconsin. Only downfall is since shopko closed they are to busy. Walgreens, you need another store location in beaver dam wisconsin. Or change the hours in Waupun wisconsin and the policies at waupun. If I had to guess you have Horicon, Juneau and waupun plus surrounding areas coming to this one store. It is time to expand for your customers convenience. Over by Menards would be an excellent place to build. I have a photo taken of how many vehicles in line on a Wednesday at 2 pm. You are starting to look like a Starbucks. I don't spend my money there based on the wait times. Plz do better.
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July 2023 by Cara Jahnke Warford
Clean, well organized and stocked store. Employees are friendly and helpful. Parking lot is large with handicap parking in front.
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July 2023 by Cindy Coloso
A HUGE “KUDOS”, to James, Pharmacist at Walgreens in Beaver Dam. I called to refill a prescription,and he informed me that they were out of stock. And without a second thought,offered to call around to several other Walgreens locations,in order to help me find a location near me that could assist me in my refill.Within a minute or two, you were able to confirm another Walgreens location that could help me out. In the past,I have been left to call myself and find alternative stores that did carry and have enough quantity for me to receive my refill,which is very time consuming,and frustrating,like to give out information/quantity of certain medications. This is NOT the first time you have helped me ,as you have stayed a waited when I have been a minute or so late,and have always been very informative ,professional and pleasant to me,despite,even on the busiest of days. How ‘bout a GREAT BIG RIUND OF APPLAUSE,FIR JAMES…?? PHARMACIST IF THE MONTH OF JUNE 2023! Way to go!
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July 2023 by Guillermo V.
I was there today, july 7, and they had new people at the printing area. The service has always been great but today was terrible and even racist. They did not want to make any copies and their attitude was disrespectful. Please bring back the older cashiers and the other people at the photocopy center.Instead of improving you are getting worst.
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May 2023 by Scott Thompson
Best Walgreen's in the state of Wisconsin. Kind, courteous, fast and friendly. What more can you ask for?!
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May 2023 by Jen Brown
Store isn't bad, but pharmacy staff are ungodly rude and not willing to help you at all. Glad I don't come here often, only when absolutely necessary.
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April 2023 by Iesha Balaam
They hardly ever have the prescription I need in stock! Or when they do they still try to give me another brand after I’ve told them multiple times I need the brand that I’ve been picking up consistently for many years.
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February 2023 by Kaitlin Wright
Pharmacy staff are literally always rude. There has not been a time I have gone through the drive through and been talked to in a professional, polite manner. Seeing as everyone on here is saying the same thing you’d think the upper management would actually do something about it
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February 2023 by Cassidy Roedl
The pharmacy staff was terrible. We waited in line for 30+ minutes after getting our prescription sent from urgent care. Went straight there and there was 5 cars ahead of us. It took them the entire 30 minutes to get 2 car through! The car in front of us finally pulled through, they then proceeded to tell them they were now closed. Closed everything down with the cars that had been sitting there at this point for OVER 45 minutes. That could have been handled much differently and if the vehicles that have been sitting there waiting should still be assisted. Shutting all the windows and lights off after looking out the window and seeing the vehicles who have been waiting for almost an hour at that point, should still be assisted. That was terrible service and the slowest working pharmacy I have ever seen.
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February 2023 by James Jablon
Always shutting down the store in the middle of the day without notification or reason. If you need to pick up prescriptions this is a huge problem.
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December 2022 by Sara Ann Roltgen
I had a great experience at the pharmacy here. They actually looked like they were genuinely happy and having a little fun. The line was insanely long and they made the best of it with a smile on their face. I used the pharmacy only, not sure about the rest of the store.
