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June 2025 by Karri Konze
Clerk was demeaning because I was female. Called him out. Really y'all are we still playing that game???
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June 2025 by Zachary Hagensieker
vary helpful staff, they were able to help me resolve my Automotive issues
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May 2025 by Thad Bagshaw
Top place to get or be EOABF. IMO
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March 2025 by Dan Seilheimer
Had to go to Wisconsin to buy battery acid because they don't sell it in Illinois
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February 2025 by Renae Wald
Love this store only one I will go to for parts. Staff is always helpful and kind
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February 2025 by Lorena Peña
I visited your store yesterday to return a car battery that I ordered online and had delivered the same day on 01/27/25. Unfortunately, it wasn’t what I needed. I had the digital receipt in my email, on my account on your website, and in the order confirmation emails.
When I attempted to return it, an employee scanned the return barcode, but the system incorrectly stated that the purchase was over 90 days old—even though I had clear proof that I had just bought it last week from this exact store online. Another employee, who I believe was the manager, then assisted me and said he needed the receipt number or transaction number. However, neither of those numbers were on the digital receipt, any of the emails, or even in my account on your website.
I repeatedly showed my emails, my account on your website, and my digital receipt, but the employee kept insisting he needed the receipt number or transaction number without offering any guidance on where to find it. Instead of helping, he seemed disengaged, even picking at his nails while I was trying to explain my situation. He did though show me the computer screen where it kept saying that it needed the transaction number or receipt number and explained that he wants to help me but needs the transaction number or receipt number. Frustrated and unable to get a resolution, I left.
Once I got home, I used the chat feature on your website to contact customer service. Within three minutes, the representative provided me with the transaction number. If the employees at the store—especially the manager—had been properly trained to direct customers to the chat feature for online purchase returns or would’ve contacted customer service themselves to try to help or someone else that new where to find it instead of not helping find where it is at all or explaining where it is, it would have saved me a lot of time and frustration. As a single mom, I needed my money back immediately for my kids and me, and this experience was incredibly disappointing.
I hope this feedback helps improve your return process for future customers.
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July 2024 by King T’Challa
The best Autozone I ever been too. Every single Employee is amazing. Very high energy. Very helpful. I shop at autozone every single day 3-4 times a day. Definitely the best I ever experienced
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July 2024 by Edgar Sauza
Very kind guys!
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June 2024 by Joseph Mueller
AutoZone Auto Parts is my go-to destination for all my automotive needs. Their wide selection of parts and accessories, coupled with their knowledgeable staff, make every visit a breeze. Whether I'm looking for a specific part or simply need advice on a DIY project, the team at AutoZone is always there to help. With convenient locations and excellent customer service, I trust AutoZone to keep my vehicle running smoothly. I highly recommend AutoZone Auto Parts to anyone in need of quality automotive products and expert assistance.
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May 2024 by Robert Smith
Good selection of parts.
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May 2024 by John Terry
very very helpful people!!!jenny.will.sara donald.jeff averyone else ty ty very helpful people i needed a part thay had it!! i highley Highley recommend this store very high very knowledgeable people ty averyone there im customer for life!
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May 2024 by Raybrito PC Services
Very good
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February 2024 by BEE RICH
Awesome ? ?‼️‼️‼️‼️‼️‼️
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February 2024 by Michael Cain
Decent store. Just not as helpful as O'Reilly's.
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February 2024 by Laura Barlow-Smith
My husband called for assistance with replacing the windshield wiper fuse. Spoke with Jeff and he gave great advice and the wipers are now working great.
