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February 2024 by Stateline Cityscapes LLC
BMO is a horrible decision for business banking, save your time, as they will waste it. Their deposits take a day or two longer than other banks. This bank has a serious lack of communication with there customers.
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October 2023 by The Riot
$10 to cash their own personal checks. Absolutely horrible. Avoid them at all cost. No other bank charges such a ridiculous fee. I have cashed checks with every other financial institute and they are free or much much lower.
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August 2023 by Jeff Squires
Not a good bank. If you want to use the ATM machine, it is never working ever! Take all that money that you’re getting for interest rate and fix it or get a new one….. looks like this has been an on going problem and still no resolution. Sad
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July 2023 by April Ouahbi Laaroussi
It’s really frustrating, that almost every time for awhile now, almost every time I have had to use the only cash depositing ATM for BMO, that it’s down or out of service or offline or what have you. I work third shift and this has gotten ridiculous because I shouldn’t have to wake up during my sleep hours to run to the bank or even run to another town because the ATM is out again. Very frustrating.Edited to add…seems every other day now. ?
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May 2023 by Paul Casalena
Very helpful bankers Dan McNabb is awesome to work with helped me with a paypal hacking issue very knowledgeable and helped me secure my account fast when i was in danger can't thank him enough
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May 2023 by Elizabeth Champney
Super friendly staff and clean building. Fast service.
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November 2022 by ii_Depresso_ii
Daniel Mcnabb is the best person that will help out to the best of his capabilities!
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October 2022 by Luis Lopez
If I could give this zero stars I would. I don’t recommend anyone with a BMO Harris account to go to this location or to switch banks at this point if you live in the Beloit area. The staff there are so unprofessional. My girlfriend and I went there 3 times and every time it was a bad experience. They always giving an attitude then trying to short us on the money we try to deposit by saying we counted wrong so when they recount it in front of us they find out they are wrong. On top of all that, this one lady tried charging us for something we never heard about and when we asked for another staff to help us out the other lady said she didn’t know what she was talking about and why she would charge us for that when they never did that. We also tried depositing an hour early before they closed and they got so annoyed and tried lying and say that they were closed. Went today to the drive thru area and got an attitude by the staff. I don’t have this problem with any other BMO Harris location but this one.
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September 2022 by S Gonz
I met with Banker Joe Weis about a letter, stating I had a refund from a prior account (auto). I experienced superb Customer Service skills and Professionalism, with Joe ! He made the experience easy. He was very pleasant...I recommend him if you have any Banker needs at this location!
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June 2022 by Urslyne Carli
This is the second time that I've made a deposit and it went into somebody else's account. This is so disgusting. I'm done with this bank!
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March 2021 by Leanne Mitchell
If I could give negative stars I would. Their hours are posted on their door as well as on Google. Drive through opens at 8:30. Apparently it's changed to 9 as of SEPTEMBER, and no one has updated google, nor have they bothered to change the hours posted on their door. Normally, I have nothing but praise for the people at the drive through...the "regulars" for lack of a better word, are great. Unfortunately, BMO's lack of regard for their regular customers is lacking.
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September 2020 by Merlin Peacey Jr
Every time I need something I talk to Karen. Karen and her team are fantastic! Highly recommend!
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December 2019 by Danielle
I have had nothing but issues since opening my BMO account. I've never experienced anything like this with Chase, Bank of America, or even US Bank. First, I've opened online checking accounts numerous times and never had to go in person to sign any papers. With BMO, I did. Then I had a hell of a time activating my debit card. I called CS, and they said I had to go into a branch on the following Monday to get the card activated, meaning I didn't have access to my money for 2 days. Next I couldn't set up Zelle, and the banker who helped me fix the debit card problem wasn't able to figure it out so I just gave up on that. Finally I went to close my account today, and I can't do an external transfer because of an error message. I can't wait to be done with this bank!!
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November 2019 by Nelle Roberson
The staff at this location is very unprofessional & rude EXCEPT the lady in the 1st station to closet to the door. I went in get a paper notarized & no one even greeted me. I sat down with Janette & I asked her a question and she rudely stated "What?" I was not happy with the experience at this location & I will not do any banking at this location again. No one has friendly faces at all. Everyone needs a coaching on customer service. If I had enough time I would've sat down with the Branch manager & voiced my concerns with my 5min experience at this location.
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November 2019 by Brandon Sly
I wish I could rate negative stars. Just spend 45 minutes in line. This happens every Saturday. I don't know if it's a scheduling problem, or staffing problem, but they need to figure it out. People and business can't afford to waste 45 minutes in line at a bank. Especially when I finally get to the window, and they're all just sitting around. Definitely calling the main branch and complaining. This was such a set back
