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April 2024 by Wenonce Fox
Nice place to bank
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December 2023 by Kenny Turner
No overdraft protection even though I pay for it, if u have to replace and buy a different card a couple times they will refuse another debit card from the Bank. New Debit card policy supposedly. Stay away from this money hogging place, be careful of the overdrafts and fraud protection policies, When u get an account there are many many words in fine print. They will get u an account going, but if anything happens with overdraft or fraud protection, u are on your own. Smh, no way to run an institution. So many other banks that offer a lot more perks and incentives, FCCU, First Community Credit Union. Only values your money, they do not value their customers. Smh ?????
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November 2023 by MATTHEW SALATHE
Not a friendly place to do business. Much better financial institutions to work with than First Community Credit Union.
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August 2023 by Doug Shaw
A very nice community credit union. It easy to get a hold of people and they are willing and ready to help.
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August 2023 by Ann Flicek
They are very friendly and helpful when needing to take a loan out!
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July 2023 by Diana Tripp
We recently got a car loan through Forest City Motor with the First Community Credit Union. It was easy and I was helped setting up the reorccuring payments. Like it so far!
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July 2023 by Elissa Henderson
First Community Credit Union Bank I have been banking with for many years and I will recommend anyone to bank with them that’s why I give them five stars .
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July 2023 by Karen Lervik
Went in to see about a auto loan for granddaughter, had check in hand the next day. Granddaughter was dealing with her credit union for over a month and still didn’t have a check.
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July 2023 by Christi Letsinger
I'm so thankful for this bank. They are friend, easy to work with and easy to do business with.
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July 2023 by Tina Rich
Always quick service very polite customer service. This is definitely the branch I prefer.
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July 2023 by Lynette Lankford
I usually do business at the Willowbrook office and everyone there is very polite and helpful.
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January 2023 by Carolyn Hoeve
Terrible customer service! They took a car payment after the car was paid off, and opened an account without my permission, rather than refunding the payment. Then they started taking $5 per month for "lack of activity." After calling they promised to refund the entire amount as well as inactivity fees. They did not refund the "inactivity fees" as promised.
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November 2022 by Jon Kasuboski
Worst bank ever. Auto schedule bills and with holiday they hit me with 8 overdrafts in a day. Mind you I have never had overdraft issues before. They say its my fault for not checking my account balance. I will own that but I have the control to close my account and leave a review. Watch were you bank.Update. A manager did call me to resolve the situation. Unfortunately for me the damage was done and my decision had already been made in my head. I hope they can improve for the next customer. They unfortunately cant respond due to privacy laws. But its the customer in the end that gets the decision.
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October 2022 by Carla McCluster
Fast pace workers, I have never had to wait more than 5 minutes for services, all of the tellers have big warm smiles, and they ask if you need anything else, and they make sure you understand everything completely, feels like family
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October 2022 by Spotter Logistics
Excellent service. Everytime I visit this location I am greeted by the most friendliest and professional staff. They handle all my banking needs exactly how I ask. Making every visit very productive. Finally real customer service.
