H&R Block provides expert tax services, helping clients manage their tax needs and maximize refunds. Customers can choose to set up an appointment at their local tax preparation office or work with tax consultants from home using the Digital Drop-Off service. H&R Block prioritizes client well-being by implementing safety measures such as deep cleaning offices and social distancing. Reviews highlight the mixed experiences of clients with specific tax professionals. Many praised Cheryl for her outstanding service, noting her ability to explain tax concepts clearly and answer questions effectively. Clients appreciated her friendly approach and willingness to help, making them feel prioritized. However, some reviews expressed dissatisfaction with Cheryl's professionalism, citing negative comments made during appointments and delays in communication regarding tax updates. One reviewer strongly recommended another tax professional, Tanya, based on a long-standing positive experience. Overall, H&R Block aims to provide reliable tax assistance, but experiences may vary depending on the tax professional selected.
Julie is always amazing and get everything takes care of me
February 2023
Tanya at state st is hands down the best! Mike on Madison road is great and his sense of humor is the cherry on top. Great people and I never have any issues with my taxes.
September 2022
She was very nice and understanding in my situation. Took her time and explained everything.
Specialties: Over 60 years of tax preparation experience, 100% Accuracy Guarantee, Highly trained Tax Pros who are required to pass specialty tax training each year, Max Refund Guarantee
