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February 2024 by Melanie Jimenez
At first everything seemed great. We knew it was going to be expensive just because its H&R block. But never again!!!! They don’t print you out all your tax documents every page! for the money that we paid they can afford the paper. I had to drive to their office twice in one day (with my kids) to get my copeis of my state income tax. John only printed me out 3 pages of 4 pages. When I returned and was working with somebody else to get the 4 th page he joined in and he said well page 4 doesn't really mean anything. He cut me off at every word that I would say. I asked him to let me talk and not cut me off. He didnt want to hear me he rubbed his mustache and said he had a client he had to work with. He was then happy to return to the client he was originally working with. I was working with an elderly man I don’t know his name he seemed irritated and bothered that I requested documents to be printed that did not say across the the pages “scenario only do not file.”I needed these documents for a legal matter no judge is going to look at something that says scenario only and I explain that to John and to the other man. We were ready to go my kids were crying (age 3 and 5) i was talking to them when the old man yelled at my kids. I let him know you do not yell at my kids!!! NOT FAMILY FRIENDLY AND NOT CUSTOMER FRIENDLY!!!!!!!
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February 2024 by becky
H&R Block is the the best place to get your telaxes done. You can just walk in or you can call for appointment eighter way go there for your taxes.
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February 2023 by James Barnett
John was great took care of me like family. Highly recommended
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April 2022 by Beth Bloedel
This was a new experience for me, I'm a widow and my husband filed with Turbo tax for years. It was very reassuring to have Mike walk me through this.
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March 2022 by Renee Johnson
John is very professional. I've been living here in Beloit for three years now and he has prepped my taxes the entire time. He's very knowledgeable of what he's doing. He we explains it the entire process from beginning to end. John is always polite and have great energy. I would recommend him to anyone I knows
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March 2022 by jodi simonelli
I enjoy having Mike Gavin doing my taxes, The people at H & R Block are very friendly and Mike trys to get me anythink that is up dated, I've gone to H & R block over 20 years,
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March 2022 by Gary Wright
Ellen Reece, did our taxes this year. Our normal tax person no longer works there. Ellen rushed through everything did not explain much, even making a remark that the reason the return was less is due to being in a higher tax bracket as if the paper she printed out didn’t show the tax brackets on it showing I was still in the same bracket as always. But the bad is that I got a notice that my federal return got reduced by over $2200 do to child tax credit portions not being filled correctly. Been with hr block since 2009, this was the last year for me with hr block.
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March 2022 by bye_felicia
My tax expert is awesome and I have been going to him for years.
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March 2022 by Andrew Slown
Been having hr block during my taxes for 10 plus years
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March 2022 by Mel
Alway polite and make sure I understand everything.
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February 2022 by Alfred Hale
Her service was very terrific, and comfortable feeling.
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April 2021 by Michelle gretebeck
The person who prepared my taxes was wonderful
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April 2021 by Christina Williams
Always quick, professional and friendly.
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April 2021 by Steve Mengelt
The person that prepared our taxes was very professional also very polite.
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April 2021 by Kelvin Sherrod
They are always professional and nice and above all they know all about tax preparation.
