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July 2024 by Nobodys Nobody
Jodi is absolutely amazing. I will never rent from any other place. She even gave my 3 year old son $ to play the toy machine while we did business to keep him content. She worked with me and my low income and provided the best assistance I have ever gotten with any company. Add this u-haul place as your number one self moving company. Thanks so very much for putting your heart into your job. ❤️❤️
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April 2024 by MT because it matters
Connie was very helpful in helping me with my order. She is very professional and friendly.
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April 2024 by Terri Smith
Very informative and friendly. Connie helped me.
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November 2023 by Jennifer Bogie (JenDog)
Jodi is always so helpful!
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October 2023 by Jennifer Bogie
Jodi is always so helpful!
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October 2023 by deloris weigel
I always use U-Haul U-Haul is fantastic for everything I tried penske's once and I was not too happy with it because their truck said one size and it was actually a whole different size so I'll spend the more money and go back and stay with you all they're always running on top of stuff for me they always have vehicles or whatever I need I've never had any problems with them whatsoever they're the best stay with you all or don't use nothing
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August 2023 by Fonta Taylor
I didn't have a good experience with the uhaul dealer closest to me on Madison rd. After I reserved the truck I was directed to south Beloit for pickup, which was completely out of my way. So my last truck rental I went to the uhaul dealer on Cranston like I usually do and had such a better experience. I picked up the truck that I needed on the spot, the dealer was very friendly and professional. I was in and out with my truck in 10 minutes. I'll stick with what I know from now on.
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August 2022 by Carlos E Garcia
Great place Great Service no waiting line
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August 2021 by Nika “TanteNika”
Super helpful store! Very friendly staff. Everything one might possibly need for a move.
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June 2021 by William Breece
Was supposed to have a truck available for pickup in the evening. Truck wasn't ready and there were no replacements available nearby, so my move was postponed by over 12 hours.Edit to add:Picked up the truck the next day. Employee was very friendly, but the underlying issue was not resolved or compensated for in any way.This is likely a fine location if you are doing things during the hours that they are open, but I would suggest looking elsewhere if you are picking up after hours.
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June 2021 by Anika Cornforth
Super helpful store! Very friendly staff. Everything one might possibly need for a move.
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May 2021 by Ashley Lannon
They know what they're doing, and I would highly recommend. Clean truck with low mileage. Pick up / drop off were very simple. We loaded the 26' truck, and my husband was pleasantly surprised with how easy it was to drive. We will be renting another truck from this location again in 2 weeks.
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April 2021 by Cameron McLeod
Jodie was the absolute BEST!!! Very helpful, and couldn’t have been more friendly. Can’t compliment this location enough. Oh, and don’t forget to say hello to the adorable Ms. Molly who’s the location official mascot K-9....
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February 2021 by Olivia Foss
We had a great experience with this location. We needed to run to the truck early in the morning, but when we got there the padlock was frozen shut. We had to cancel the reservation and fully expected and run around for the refund. But we we’re pleasantly surprised to have the opposite happen. When my husband stopped in after they opened, he told them what happened and not only did they give him a bigger truck for a lesser price, the gave us the truck for an extra day and waived the gas fee. Definitely a stand up business
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February 2021 by Amy S.
We had an amazing experience with this location. We need to rent a truck early in the morning however when we got there, the padlock was frozen shut. We expected to be charged by U-Haul even though we couldn't use the truck along with a big run around to get a refund, however we were pleasantly surprised. My husband visited the business when they opened up and not only did they give him A bigger truck for a lesser price, they allowed us to keep it an extra day and waived the gas fee. We will definitely be returning to this location any time we have a U-Haul need.
