-
December 2023 by Darick Swan
These horrible delivery drivers open 1 too many of my packages something need to be done
-
December 2023 by Wynnter Martin
Nicole mauskstad is very rude and loves making threats to people that say something on fb about workers there not doing their job. Will be showing her attitude to higher ups. So uncalled for for her to be a rude person because more than 1 person have complained that are packages are being delivered to wrong addresses because staff ain't doing their job.
-
October 2023 by Britney Chambers
I came all the way from Rockford to go to this location in Beloit to get my passport, & let me just tell you very professional, polite, A Lady name sommer helped me she was amazing great customer service I was in & out within 10 minutes.
-
April 2023 by Chris Quillen
The absolute worst service ever. Delivery people apparently can not read. My mail gets miss delivered regularly. And I refuse to go to the post office to mail anything. Rudest most unfriendly people ever.
-
March 2023 by Michael Spangler
Try to order stamps by mail. Waited 2 weeks and no stamps. Went to CVS Pharmacy and they were out of stamps all month. Went to Walmart and they been out of stamps for 2 weeks. I had to go to main post office to get stamps.
-
March 2023 by Melanie Waelti
Joyce was super nice and helpful when I got my passport!
-
July 2022 by Fonta Taylor
I have had mail going out without being picked up for 2 days now. I called to put in a complaint and was informed that carriers don't have to pick up your mail if you aren't receiving any mail. This policy really needs to change. It shouldn't matter if I'm not receiving anything, that's out of my hands. But it is the carriers job to pick up my mail. I am not happy about this. Horrible service
-
May 2022 by Sheila Randall
The mail carrier is getting addresses mixed up I keep getting mail for my neighbors and vice versa don't the carriers know how to read addresses
-
April 2022 by Linda Haugan
Mail is left on racks with a brick on it. In the rain. Walks by my mailbox with flag up and outgoing mail gets left. Postal person lied to me and said she was there. Why was my outgoing mail left then? So tired of the horrible delivery service this year. I had very important mail left under that brick!
-
January 2022 by Nevaeh Newell
They were supposed to deliver some packages but i never received them i called and they said that it was delivered to an entirely different house,And that there was nothing they could do about it.
-
January 2022 by Sarah Sharpe
Second time since mid-January that I've had packages "delivered" while I've been home all day but since I have the Informed Delivery I get an email and text when my stuff supposedly arrives and there's nothing. Not even my camera triggers for movement. Always helpful when I need to mail things, but this is getting quite old when I'm trying to receive them. I wouldn't even be mad if it had to be delayed, but I'm not even getting them delayed.
-
November 2021 by David Carlson
Quick easy service. Friendly helpful staff.
-
November 2021 by Brandon Day
Just had a package delivered on the other side of town, and they deflected all blame and refused to resolve the issue. Then they had the gall to claim they had been 'very helpful' I'd hate to see what bad customer service is if they think that's helpful. I'd give -47 stars if I could.
-
October 2021 by Jean Enger
Don’t know what’s going on with USPS for 3 months the rent check either showed up several weeks late or not at all . Not cool . I get a late fee plus rent cause someone’s asleep at the switch . My rent check only travels about 60 miles from where I live . WTH ?
-
July 2021 by darlene g
We went to renew my daughter’s passport and the lady never told us it would take 10-12 weeks otherwise we would’ve pay for the expedited service. My daughter missed her trip and we lost our money.
