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December 2023 by Amber E.
Worked with Scott this morning to upgrade my phone and plan. He was very knowledgeable and answered all my questions. I would highly recommend using this store and especially Scott for all your Verizon needs
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July 2022 by Katharine B.
I just bought a new iPhone this week! Brandon helped me with everything I needed and answered all my questions. He took his time with me and I never felt rushed! He got me The best deal he could find for me. Definitely great customer service! I highly recommend him! I came back to Verizon the next day and Katie helped me put all my apps on my phone including making sure everything worked properly! She also answered more questions I had about my new phone. Also great customer service which I really appreciate. I would definitely be a return customer here and recommend to others! Thank you so much for all of your help and caring about your customers!
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July 2021 by Stephanie M.
Scott and his intern took care of us like family! We came in to look at upgrading, having put off the process because it can be such a pain. But Scott walked us through it. Stayed transparent so no extra fees.Explained everything without making us feel like we needed some kind of pdf remediation of what just went down. Scott was super professional (all the way down to suit and tie) yet extremely familial and down to earth. He did not harass us into anything we did not want like the "used car salesman-esque" salesman you sometimes run in to at service stores. He made sure we got what we wanted and even let us know of some cool things that we qualified for (my husband was able to upgrade to the iPhone 12 Pro Max- we had no clue that we had that availability) and hooked us up with some odds and ends. He let us know what to expect on the next bill and even cleaned up our bill for us where another store (that was corporate) really screwed us over. I can not say enough good things about Scott or this store. I will definitely be back and most definitely recommend him for all of your Verizon needs! If you are looking to switch or need anything from Verizon go to the Verizon Store in Beloit on Milwaukee rd! Ask for Scott! You will be in Amazing hands!
