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November 2025 by Pammy M
Never there when you need them epic failure
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August 2025 by Fireman Jerry
Great customer service and great staff Jess Michelle amber and pharmacists are the reason I shop here
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June 2025 by Andy Pugh
Always a smile no matter how tough the day
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April 2025 by Monique Bryson
Friendly and courteous staff
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January 2025 by Ashley Howard
They never ordered my meds for 5 days now it’s been a week and I have been sitting here for 30 minutes and nobody is here, even tho hours say 8am-10pm. They make their own hours and come and go as they please. False advertising for sure on website and signs on window. Do better by the customers
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September 2024 by Rosmery Andino
Promptness, dedication and excellent attitude are the attitude of the local staff
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April 2024 by Thecrazy Chickenladysgarden
Generally very nice, but sometimes tgey have jerks running drive-thru.
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February 2024 by Rand Blum
Pharmacy treats customers like they have no time for them. The whole phone messaging is messed up. I finally got my prescriptions filled after 2 weeks, and told them prescription 3 was just filled, wouldn't need it for 90 days. That night I got a message it was ready for pickup
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August 2023 by Sherri Bennington
Got my pills at a great price
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February 2023 by Google user
This is the busiest Walgreens in Janesville so make sure you have adequate gas in the car and patience of a saint if you are using the pharmacy. You'd think in 100 years of business Walgreens would have figured out how to have a more efficient operation. They are understaffed and only offer a paltry $1250 sign-in bonus. They must treat employees like they treat customers.
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January 2023 by Alain Preveaux
This is the busiest Walgreens in Janesville so make sure you have adequate gas in the car and patience of a saint if you are using the pharmacy. You'd think in 100 years of business Walgreens would have figured out how to have a more efficient operation. They are understaffed and only offer a paltry $1250 sign-in bonus. They must treat employees like they treat customers.
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October 2017 by Creepy
Pharmacy staff always seems on edge and one of the drive thru lanes seems to be permanently closed.
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May 2017 by Shannon Oestreich
The pharmacy has the worst customer service. Just leaving from my 4th visit for the same prescription in a week. Thank goodness it's not life and death. They cannot figure out how to run 2 insurance coverages. Then they lie about what they did and what the response was by the carrier. It's ridiculous. If I didn't know enough to be persistent, we'd be stuck paying over $60/month instead of $20 as our 2nd coverage needed pre-approval. Had I believed the load the first person tried to serve me, we'd have lost our window on the coverage and this is something that will be long term. Maddening!�
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January 2017 by mat nadowski
Charges extra for badgercare, medicaid members
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December 2016 by John V
Pharmacy staff always seems on edge and one of the drive thru lanes seems to be permanently closed.
