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July 2025 by Jerome Gordon
What post office closes at 4.45.
Unreal.
Nobody in the surrounding towns does that.
Walked in at 4.40 and was told they were closed and wouldn't help.
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July 2025 by Logan Eichsteadt
They're rude
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May 2025 by ralph ross
No help in locating my lost package I believe Berlin redirects packages that should not be redirected all the time?
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December 2024 by Jasmin
Um...maybe don't do this at the very least?
I shouldn’t have to walk around my house to get a package from the front door because I can't even open it without possibly damaging the monitor inside... you could have put it against the fence...the package bin - anything near the door really...
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December 2023 by Arthur Petersen
This will be the third complaint on items not delivered
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December 2022 by Ulughbek Sadiev
It says Self Service should be open at 6:15 am every day but they are never open on time. I am typing this as a I am sitting here outside waiting. Federal building.....
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October 2022 by Larry Beardslee
I tried to call to talk to the postmaster on why I didn’t get my mail after I had stopped it. The 1-800 phone number is just terrible and I could never get to a human. I am sorry but this phone system is a joke.
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January 2022 by Cindy Brown
I LOVE ALL THE GIRLS THERE!!! THEY ARE ALWAYS IN A GOOD MOOD AND PROVIDE PROFESSIONAL SERVICE!! THANK YOU FOR ALWAYS BEING AT A 100%!!
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November 2021 by Savannah Neubauer
Just want to say thank you to the lady who solved my problem in a jiffy. I had bugs delivered to my house, it does state not to deliver in cold/hot temps, I called and explained and she got the package back to my house. Told her I would be there within an hour, they followed the rules on them with I do thank you for. Now I will happy beardies. Thank you for being sooo kind and understanding!
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June 2021 by jess love
rude employees!
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September 2020 by Alicia Glover
I called to get information on a piece of mail I've been expecting. I'm a college student so I have one permanent address in Berlin and then a primary address where I go to school. The mail I was calling about had my permanent address on it but I have yet to see it show up at either address. ANYWAY the woman who answered the phone tried to write off my question and problem right away. Then she insisted she help another customer first even though she had already answered the phone. She was also EXTREMELY rude. Ridiculous.
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May 2020 by Amanda Myers
What a horrible mail person!!!! I've never had someone act/talk that way!!! And how hard is it to call to complain about it like moving mountains!!!
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April 2020 by Ali Brownlow
I called to get information on a piece of mail I've been expecting. I'm a college student so I have one permanent address in Berlin and then a primary address where I go to school. The mail I was calling about had my permanent address on it but I have yet to see it show up at either address. ANYWAY the woman who answered the phone tried to write off my question and problem right away. Then she insisted she help another customer first even though she had already answered the phone. She was also EXTREMELY rude. Ridiculous.
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January 2020 by Matt Shubat
Excellent service from most of the employees the lady’s their are very helpful
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April 2019 by Carly Eichsteadt
Sick and tired of getting other peoples mail in my mail box's who haven't lived here in over 3 years or more . i know you all know how to read a mail box which has lastnames on it for the people who are in my hou se. Come on now it takes 2 seconds to read something and make sure it goes to the right house and not the wrong one. And i don't know why I haven't seen a mail person on my street sence Monday when I got my mail which is very wired
