The O'Reilly Auto Parts store in Black River Falls provides parts, tools, and accessories for vehicles. The store offers services like free battery testing, wiper blade and bulb installation, fluid recycling, and Check Engine light testing. It also resurfaces brake rotors and drums and builds custom hydraulic hoses. A free Loaner Tool program is available. Reviews consistently highlight extremely helpful and courteous staff. Customers report great experience and service, with employees going out of their way to assist, including off-duty workers. The staff is described as kind, friendly, and super helpful, with customer care noted as being off the charts. Travelers have been helped quickly, getting back on the road within half an hour. The store typically has needed items in stock, even for travelers. Customers express trust in the company and appreciation for the reliable help they receive whether known personally or visiting for the first time.
The #1 place to go to get any part you need. Great service with awesome employees!!!!
June 2026
I stopped at this store with a check engine light and found out that I had an engine misfire. The staff was so kind and helpful and helped me replace my spark plugs. They were amazing!
March 2026
Very helpful. Was able to fix my exhaust with their parts. They were knowledgeable and patient. Definitely going to keep coming here.
