Security Financial Bank is praised for its exceptional customer service and local support. Clients appreciate the friendly and professional staff, particularly Barb and Tiffany, who are always ready to assist with any banking needs. The bank provides easy access to help, allowing customers to change debit card passwords or resolve issues without long wait times. Many reviewers highlight the personal touch of the local branch, which stands out compared to larger chain banks. Customers feel valued and supported, even during challenging times, as the team goes above and beyond to ensure their needs are met. Overall, Security Financial Bank is recognized for its commitment to maintaining strong customer relationships while growing as a business.
Sara, this is Shari Campbell. You helped me last week to get the SFB app into our Chromebook with great patience and expertise. I appreciate all of your much needed assistance. THANK YOU!
April 2023
Barb Blum, our personal banker is extremely cordial, helpful and professional. Everyone I’ve encountered at this bank have been as well. I truly appreciate that.
September 2022
Lizzie and Betsy give me the best customer service. They are the main reason I stay with SFB
