-
September 2024 by Donald Steffes
The worst customer service. I went in to look at electric bikes and a rack. There was absolutely nobody in the store except one guy at the register and a lady salesperson. They said they couldn't help me. " The guy is on lunch break that could help me." So I left the store and went to another bike store in town.
-
July 2024 by M Tralongo
Despite the less than great weather, my grandson and i had a great ride through a few of the many paths available
-
July 2024 by Linda Taillon
The staff helped me select a stylish pair of sandals for a dinner night out. Great customer service
-
April 2024 by Kimberly Powers
Excellent customer service! Easy to contact and friendly!
-
April 2024 by Paul Egelhoff
Great selection service and prices!
-
October 2023 by Mary Coulter
The bike paths were amazing and the two electric bikes that we rented were fantastic. We wish a few of the paths were a bit better marked, specifically near the public parking and camping areas. Otherwise, the scenery and equipment were outstanding. Making a reservation was east and hassle free.
-
October 2023 by Anthony Breede
Anna is amazing! Intelligent and a great communicator Anna serviced my bikes efficiently at a very reasonable price! Easy on the eyes too!
-
October 2023 by Ashlee Harman
Coontail is a great one stop shop for all your outdoor needs. I would highly recommend them. The offer a really nice variety of hard goods, as well adorable indoor/outdoor wear. The staff is highly knowledgeable and extremely accommodating!
-
October 2023 by Larry Smith
Excellent service and bikes. Great advice on the trails. Their ordering system on website is a bit clumsy when adding line items. Gave them that feedback. Overall a great experience.
-
September 2023 by Madalyn Conklin
My son & I rented E Bikes to explore the Villas County Trails. The store clerk was very friendly, knowledgeable & gave us a through tutorial on the E bikes. We had a fun time with plenty of a charge left over.
-
September 2023 by Nancy Edwards
Wonderful experience renting a great Specialized Como e-bike when my e-bike had issues while on vacation in the Boulder Junction area. Anna is amazing!Thank you
-
September 2023 by Keith Terry
I love this place. I have bought a mountain bike here and just recently brought in my wife’s bike in for a major tuneup. Anna and Mark helped me out and went out of their way to get her bike running perfect. Great communicators and truly some of the kindest people I’ve ever met….they truly care. Thanks for awesome customer service from start to finish.
-
September 2023 by Ed Doolan
My wife, son and I rented bikes from Coontail. My wife had been wanting to try an e-bike, so we gave it a shot. Reilly was incredibly helpful - setting up the bike, going through the controls, giving us suggestions for bike routes, and generally being an upbeat ambassador for the Boulder Junction area. She truly helped make our day memorable. Many thanks, Reilly!
-
September 2023 by Gail Baar
We walked into your shop for the first time during Musky Jamboree, even though we have had a cabin for a while in the area. We bought our cabin through Jim Tait real estate, formerly located in the building. We were impressed by the friendliness of the staff, and beautiful remodeling of the shop. We happened to find a bike helmet that we had been looking at online, and your sale price was great! I also wanted to try some bike gloves and you had an excellent selection. We have bikes of our own, but took a brochure for when we have company come to town who want to rent an ebike. Thanks!
-
September 2023 by Sue Rubens
I visited both locations and loved the entire vibe! The owner Lisa has great taste in selecting non-mainstream colors/designs of my favorite outdoor lifestyle brands (Patagonia, Smart Wool, Vuori, Kut, etc). A must stop for anyone who appreciates quality clothing and great service!
