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April 2024 by John Boldon
The truck was clean, ran well, and we moved what we needed to move. 8 will use them again no question
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February 2024 by Jade Peckels
Staff here were super helpful in getting us squared away and on the road in no time flat.
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September 2022 by Joyce Knopps
If I could give a negative enough comment as to this place it would be a -1000 or more
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September 2021 by Mark Rasmussen
3 hours to pick up a truck. One hour wait on the phone for service. Poor cell service here. Need to upload pictures to text the truck and the website kept timing out. Phone said 4GLTE signal with 4 bars. Still no service.
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September 2021 by Joe
Great and friendly service.
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August 2021 by Joe Krech
Great and friendly service.
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January 2021 by Kendrick A.
I ordered a truck in advance and they doubled book the tuck and I had to wait another 2 hours for a truck. So, I booked a truck 3 days ahead of time and still had a two had to wait two hours for a truck. Did you know they wouldn't even give me a discount for my inconvenience! Never will go to this U-Haul again!!!!
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September 2020 by Edwin O.
This place is horrible. I reserved a moving van via the U-Haul app for Saturday August 15 at noon. I rescheduled for 12:30 and gave Fort Knox a call to say I'd be late. When I got there at 12:55, the lady who was working there told me she couldn't serve me because she was closing at 1p.m. I pleaded with her saying I didn't know they closed at 1pm. If she'd just insisted that she couldn't get me the van because I was late, I would have understood, moved on, and wouldn't be here writing this review. Instead, she told me that she was going to make a call to ask the manager if she could still give me the van. It turns out she had given the van to someone else who had shown up after my appointment time passed. But she still lied to me and made me wait for 25 more minutes knowing very well that there was no van, and the call to manager was all BS. Very unprofessional.
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April 2019 by HM C.
Rented a 15' truck over the weekend. No issues with the truck. Reservation and return process was easy. Kimberly was very helpful and thorough explaining everything. Would use them again.
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April 2019 by Jordan B.
JW and Kim Made our move to Arizona super easy ,they are super nice and helpful and Just fabulous Also best experience with dealing with UHaul In the area.
