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February 2024 by Trina M.
1st they suddenly start charging fees on an account I've had over 20 years. I opened the account because it was free, because I get social security. 2nd they let a suspicious charge go thru. Despite charging me a fee for protection against this. Then on top of all that, they charge me 2 fees of $30.00 for overdrafts because of a fraudulent charge THEY allowed thru. What am I paying the $6.95 a month for? They also charge $25.00 for a safety deposit key I could make with a Drexel & a file at home. Ridiculous. I could have kept the box for another year for $25.00. But I would rather just be done with them! I deposit box is empty now. My checking is being moved. The only thing I will have there now is my loan. And that's only because of the interest rate. The loan agent I worked with was great.
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January 2024 by Karrissa Porterfield
My husband and I have been banking here for 12 years and we’ve gotten our home mortage through them twice now and I have to make a shout out to Anastasia in the consumer mortage department. We couldn’t have asked for a better person to help us with our home loan, thank you so much for always making the time for us, you made me feel like family, that’s the nice thing about bank of Brodhead they make you feel like family
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August 2023 by Jadra Halterman
The worst bank we’ve ever had. We have a loan and they keep making automatic payment when we have said stop for months and months in a row. The payments never come out the same day of the month. After confronting them they said they already fixed it once they won’t do it again.
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February 2023 by Madeline Mongan
Business Banking Manager Jessica was incredible help to me today. Thank you so much for your kindness, thoroughness, and eagerness to help!! What a great experience and thank you Jessica for all you do for your community!
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December 2020 by Joshua Shaw
Opened a saving account, left it with less then 50.00 in it and they took all the money in fees. Never told me and closed the account. Since when is it a good business practice to not disclose you fees and practices to your customers. SHAMEFUL!!!
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June 2019 by Sara Lee
Ive been banking here for years, since high school, I have never had bad service or an unfriendly face. All the staff has been super nice and helpful, I don't hesitate to call them for anything or if I have a question. Getting loans was pretty easy they don't have the best interest rates but they are usually very friendly.
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January 2019 by Christin Field
I absolutely love this bank and the people here. Their staff makes doing business easy and the CARE (connect appreciate respect everyone) is spot on. They have always been very helpful and honest.
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November 2018 by Scott Bright
Nice place. They have local town meetings here as well. Very nice venue. Everything was clean and the people are friendly and helpful.
