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April 2023 by Rebecca A.
I had issues getting my social security check. Ashley assisted me at chase in Brookfield. She is the manager. I felt very anxious and upset and she went above and beyond for me. Thanks again.
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July 2020 by Corey L.
My fiancee and I made an appointment here for 4pm today to open a joint checking/savings account. When we called to make the appointment at the end of last week, I was told the schedule was wide open and was told the appointment was recorded in their appointment book. Fast forward to today, we show up for our 4pm appointment time and are told by a nice receptionist that they can't find the appointment book or our appointment, but she went to the manager for support. We stood waiting for 30 minutes, inquiring twice if they found someone who could help us. It was interesting to read the prior review stating the bankers act like customers aren't present- that was definitely our experience. We walked out at 4:30 and won't be back. Really disappointing with the service and response, especially considering we made an appointment and took off from work.
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June 2018 by Shweta M.
Tellers are good but bankers won't even acknowledge the customers. There were just 2 people waiting and the 2 bankers did not bother.
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January 2017 by Daniel K.
Pretty standard suburban Chase. Fairly easy access from road. Relatively small physical footprint, but plenty of drive thru lanes and a drive thru ATM. If you need a Chase in the area, this will do.