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March 2024 by Jeffrey Blaha
Never there
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March 2024 by Lukasz Sieniawski
Good food , but I felt forced to tip in drive thru. Lady asked to "answer question" which was how much you want to tip.
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February 2024 by Evelyn Wells
Einstein Bros. Bagels are always excellent. I love the bagel sandwiches. They have such a variety of sandwiches. I used to live closer, but it's worth the drive.
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January 2024 by Adan De La Cruz
DELICIOUS BEGAL SANDWICH ?
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December 2023 by Tim Quernemoen
Most inconvenient place to try and get breakfast ever since covid and still years later. Just stopped and they only had drive through and pickup only. Don’t have my wallet and so wanted to go in and make sure I could pay with Apple Pay…but couldn’t go in. I’ve ordered online in the past when this has happened but drive through couldn’t see my order right away so had to go through the line twice. This time I just left and went to Panera.
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December 2023 by Beth S
This place has really gone downhill. Was there at 1245pm today 12/17/23 and the sign said the lobby was closed and only the drive thru was open. Waited 7 cars deep in the drive-through for 10 minutes without moving. Finally just left and went to the Moreland Rd location, which had a sign saying they were open, but their door was locked. Seriously, just close these two locations. Let some other businesses move in that will actually be open to customers.
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December 2023 by Don Engelhardt
Great service here
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October 2023 by Corey Stevens
Great frozen coffee and Fast drive thru also!
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October 2023 by Emily V.
Missing several items on my order, cinnamon roll was cold, hardly any cream cheese on either of the bagels i ordered, didn't toast the bagel or give me egg whites as requested, why give customization options if they're not going to do it?Not to mention the indoor seating still hasn't returned.Probably won't ever go back to this location.
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August 2023 by Michael Dufek
Bagels are what they specialize in and they are good at it. Some of the workers could use a course in customer service. OtherwiseIt was a pretty good experience. I was a little disappointed in the whipped cream cheese but now I know
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August 2023 by Jamie Watson
Drive thru too long and lobby still close smh... we decided to go different einstein bros going foward.
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August 2023 by Alan Wagner
Expensive and unorganized.I love to leave positive feedback in most cases, but this was not impressive.Costly over 5 dollars for a bagel with cream cheese and their system has a must tip function on it.
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August 2023 by C R.
In search of Caribou Coffee, I googled and Einstein Bagel appeared (along with Caribou Coffee). I immediately headed to this store in Brookfield, WI on Bluemound Rd, just 3 minutes away from my location. Excited when I saw that there was a drive-thru!!! A lady welcomed me via the speaker, and I inquired about Caribou coffee. She stated that it was Einstein Bagels, not Caribou coffee. I then responded by acknowledging that it was Einstein Bagel, but asked again if they carried Caribou coffee. She then, in the most rude tone possible, stated that I was not at Caribou coffee, but instead was at Einstein Bagel. I drove away. Then I thought, I should speak with a manager about my interaction with this lady. I phoned the store and requested to speak with a manager. The person that answered the phone stated that she was the manager, but it was the exact same voice from the drive-thru! I verified that it was her and proceeded to let her know how poorly she handled the situation. I informed her that Google listed their location, along with the name of Caribou coffee. She knew about the listing. I advised her that I travel all over the country, and that I've ordered Caribou coffee from other Einstein Bagel locations without any type of "ill reception ". I also noted that she was the manager, and how unprofessional she handled my inquiry in the drive-thru. She apologized, but I sensed not a bit of sincerity. It's unfortunate, because I have a business in Brookfield, WI and I would have loved to frequent this location (especially for the drive-thru). Instead, I'll wait in the Starbucks line.
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June 2023 by Elizabeth Varghese
Always love going to this place. The bagels are just awesome.
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May 2023 by Alex Edmont
Too bad, no dine in! This is the second location that I tried. That’s a unique situation as no other business do so.The sign at the door says OPEN.
