-
June 2023 by Barb Grossmann
Had been using this location for many years and was always my go to place for our cellular needs. Stopped in Thursday June 15th to see what was wrong with my husband's phone. It was determined that he needed a new phone. We picked out the new one and another customer walked in who must have received new phones through the mail and was having difficulty activating them. He stopped helping me to help them. Probably thought it would be a quick fix. Stood there for 15-20 minutes waiting for sales rep to come back to finish my new phone set up. He did comeback but told me I had to wait 20 to 30 mins so he could help the people who came in after me. Said no thank you I will take business else where. I have done customer service for many years and found this to be worst I have ever seen. Walked out with my phone and went to a different location. Definitely won't be going back anytime soon.
-
August 2021 by david reesman
Had a almost 6 yr old Samsung Galaxy note 5 that was having some issues. Worked w Aaron Elliot. VERY helpful and honest advice. Decided to upgrade instead. Excellent customer service experience. Thank you.
-
July 2021 by Tiffany P
Aaron is great to work with! The last three times I have needed to get a new phone, I have worked with Aaron. He is very helpful and honest, always happy to help me make sure I get the right phone, have the correct settings, and understand any differences in the technology when I upgrade. He is a huge asset to this store and I was glad to have him available and helping me again when I came in the other day. :)
-
July 2021 by Kathy Zynda
Thank you Robert for assisting with updating our plan and phones. Was a pleasant experience and highly recommend this location for any assistance you may need. Everyone is so nice and so helpful. US Cellphone customer for 25 years!
-
July 2021 by Samir Hossain
Anila was super helpful with transferring me to the new 5G plan, explained the benefits very clearly, and set up my new S21 phone, which I purchased on her recommendation. Great experience!
-
June 2021 by Ann Stover
Aaron has always been so patient and helpful when I ask him questions! The entire staff at this store is knowledgeable, easy to work with, and are always able to solve my issues. Keep up the good work!
-
June 2021 by Randy Bayne
This is my absolute 'favorite' US Cellular store location!! Aaron Elliott has helped me out with technical problems/questions on numerous occassions. He spends time with me explaining things as i am not very tech savvy. He is friendly and extremely knowledgeable. "Thank you"Aaron and "thank you" US Cellular. Great customer service such as this is what has kept me a US Cellular customer since 1999!!!!
-
June 2021 by Believe Hlungwane
I trade forex with a reliable trader who earn trades bitcoins and other cryptos too, he is
-
May 2021 by David Bluhm
Nick Ewer was great to work with, made the process of updating plans and adding lines with new phones very easy.
-
May 2021 by Nancy Biker
Been working with Aaron at this store for a decade, I think. After over 17 years with USCellular, we've been sadly forced to leave due to moving out of the service area. Just spent 2.5 in a V-word store getting set up with new service and I REALLY REALLY miss Aaron. I'd give him 10 stars if I could!!
-
February 2021 by John Kelrouy
Super long wait for having only 2 PEOPLE WORKING!!! Needed help and was turned away since I did not purchase anything. Very rude NEVER coming here again.
-
February 2021 by Vince M
Aaron is awesome as always. Keep up the good work.
-
February 2021 by Dianne White
Good service, no pressure, great experience
-
October 2020 by Judy Berg
US Cell agent very helpful. Right tone and attitude. Patient with older customer. Offered help and suggestions..not insistent or pushy.
-
August 2020 by David Denson II
They have always been a big help in everything I need
