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October 2023 by Jay A.
Good luck if your package is lost. Driver will say delivered. Management will say delivered and you'll get a picture that is not your house. How does this count as delivery? There supposed to deliver to your home! I actually hung up on the manager named Scott. Service people cannot do anything but waste your time. I don't understand how this business runs. Tracking numbers take me to a PO Box. That is not mine. See the picture below. I have told the companies I will not order from them if they use FedEx.
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April 2023 by Frank V
Never have had any negative experiences.
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March 2023 by Kelli Butenhof
Is 0 Stars an option? FedEx has the WORST CUSTOMER SERVICE EVER!!! (They keep delivering packages to the wrong house in the same subdivision. We have 4 claims in a matter of 2 weeks and haven't heard a word!!!!!!)
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February 2023 by Kelli Fischer
Is 0 Stars an option? FedEx has the WORST CUSTOMER SERVICE EVER!!! (They keep delivering packages to the wrong house in the same subdivision. We have 4 claims in a matter of 2 weeks and haven't heard a word!!!!!!)
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February 2023 by Kristi Klemencic
I had a box of clothes delivered.The box was left in the middle of my driveway in a rain/snow mix. The box was soaked and the clothes were wet. I don't understand why the box wasn't placed on my porch under the overhang. Very disappointed
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January 2023 by James H.
I went in to do a simple modem return and had to deal with the worst service in the industry. Chris, customer service is a right, sorry I interrupted your life by being a customer. I didn't mean to inconvenience you.
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September 2022 by Gretchen K.
Everyone is always friendly and helpful when I stop in. Quincy, who is in training, was incredibly helpful and friendly today with assisting with my return. I wish I could put a review on FedEx's site but I have no idea which store number this is. Thanks so much for the amazing service, Quincy!!
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September 2021 by Alison T.
Dena was incredibly helpful, quick and friendly. I really appreciated her handling my last minute request for a poster mount. THANK YOU!!
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December 2020 by Walter Zoller
Superb assistance
