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May 2025 by Meesh Streit
I went in to have the text for some small handmade greeting cards printed. (My home inkjet printer was leaving streaks.) I had to convert the Google doc to a PDF, then send it to them. They had to use their software to make it printable on their end. That all went well. The employee called me to clarify where the text went. Clearly, there was a misunderstanding. They printed all 50 cards with the text inside the card on the left hand side. Even reversing the fold, it won't work, and my cards are now unusable.
No further solution was offered, but the employee did say she would issue a refund. But, I now have to re-purchase my card materials and try to find somewhere else to print them.
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March 2025 by Gaurav Mahendru
The store manager Mike went above and beyond in understanding my unique situation and finding the best outcome for me! He helped me at every step of the way ensuring I received the best advice. Excellent experience visiting this store! I am NEVER using any other carrier ever! Employees at FedEx are professional, courteous, and always willing to go the extra mile!
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March 2025 by Gina Kurtz
Very impressed with the service I received at this location today. Ana patiently helped me resolve a technology issue and went above and beyond to complete printing my project. She is an excellent example of outstanding customer service.
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March 2025 by Julie Rutili
AMAZING CUSTOMER SERVICE! Steve and Ryan went over and beyond the call of duty to finish a document project for me; they created a finished project I could not even imagine would turn out so FABULOUS! Five stars is not enough for these design experts! Thank you so much for your exceptional service.
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September 2024 by Philip Abernathy
People are very friendly there.
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August 2024 by Jewels
At 5:55 pm on Thursday July 11 there were 3 employees at the counter. A young black man at the computer, in front a young black lady in front at counter helping a woman with a large order that needed 8 items mailed for class instruction by Monday and a white middle aged man at side counter who was handling a print job. I needed to just drop off a labeled package and get a receipt. The young black lady saw me but never acknowledged me while handling her customer with the large order. The young black man saw me but never acknowledged me and left to go home. The middle aged white man never turned to acknowledge there were 3 people standing in line. After stss as ding 15 minutes, I asked the young black lady how much longer will it take for someone to take care of me. The young black lady says I do not know and continued with her large order. But her customer then turned to me to say, in the 15 minutes you are standing we mailed 3 of my large order. The customer continued to say, and I have 3 more to mail and after that 2 more to mail. So I left. Terrible service. I would rate the fed ex staff service and abilities at this facility a zero if I could. I would avoid this facility at all costs. I have used their service 3 weeks prior snd their service was about the same. Slow service and discourteous with ability to do their jobs lacking
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June 2024 by S
Employees are very friendly and helpful!
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March 2024 by Mimi
I had a very detailed tedious and large project that had the additional factor of containing precious documents. Ryan was unbelievable. He was super professional, patient, knowledgeable and friendly. He never squabbled about my last minute changes or the huge number of details involved. He was an excellent manager and communicator and worked to help keep me in budget. He was so pleasant to work with and I am super grateful. He made this beast of a project seamless. I also want to make mention of Nick who was always aware of my project and helpful and even carried my 50 pound box to my car. Great work!
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December 2023 by Megan Butler
I want to give a huge shout out to the guys working at the Bluemound location, especially the assistant store manager.I came in with a complicated request and the way they were so patient with me as I was struggling to get a file emailed over or when my passwords not working, to not realizing I was wanting a European size planner paper. The assistant manager went above and beyond for me, helping me brain storm ideas how to get this to work and I couldn’t be more appreciative of him.He is an asset to the company and the employees’ customer service (which I thought customer service was dead) is top notch!
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December 2023 by Rafael Otero
Great place..friendly staff
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October 2023 by April Guenther
Passport photo never works
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January 2023 by dave tiede
Always super helpful employees, very clean, plenty of parking, highly recommend.
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December 2022 by Amanda Bahr
Claire was so helpful and positive it made my experience actually fun! Thanks again Claire for helping me! I would have been lost without you!
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December 2022 by Jaime R.
I sold a few things on EBay recently. So I stopped into this location because it was the closest FedEx near me. I was helped right away and everything went easier than I expected. 10/10 service !
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December 2022 by Amanda Bronson
Claire was so helpful and positive it made my experience actually fun! Thanks again Claire for helping me! I would have been lost without you!
