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June 2025 by Stephanie Green
My son and I stopped in and had wonderful service. Maya and Cassy were absolutely wonderful, answered all of my questions and provided great service!
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June 2025 by Dwayne Walker
Couldn't find what I was looking for. But the store was very stocked.
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June 2025 by Juan Carlos Tomei
It was good customer service
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June 2025 by Karen Milligan
Very messy!
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May 2025 by Nikki Okozube
Nice clean and organized store. They have EXCELLENT sales!
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May 2025 by Lambo
There was a $5 pink ticket promotion during my visit. I arrived at the register with about 6 items, all pink tickets. But a pink ticket Spider-Man watch we choose was not honored and I took it offensive as I provided pictures and video of the display. Then afterwards it felt like the employees were happy to upset me.
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May 2025 by j2mutch
Lifetime jewelry warranty visit
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August 2024 by Lacey Drea
Excellent selection of everything!! Brand names and off brands, all reasonably priced. Staff very helpful!
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July 2024 by Lela Hansen
Inside the totality of this 2 floor Jc Penny, they somehow have 0 water fountains and “no longer” sell water bottles. Out of my 20 years living in Wisconsin I’ve never been inside a store that doesn’t serve or sell water. Super strange and cheap of them. The workers here too have an attitude for no reason. There’s a reason why jc Pennie’s are shutting down across the country. Yuck.
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June 2024 by Natalie Moreman
Everyone was very helpful and kind. I even saved an extra 35%! Great place to shop!
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June 2024 by Maria Caitlin
helpful staff, good prices.
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May 2024 by Dee Dee
Nice store It's kind of weird that j c pennys is still around the store was clean and very organized and well taken care of but prices are still high and no good customer service.
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May 2024 by Edward Schmidt
Very clean, great labels, and great brands!!! JC Penney competes well with Macy's. Keep up what you're doing!!?
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April 2024 by Christopher Knoll
Over priced everything.
Going the direction of Sears, that's for sure.
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March 2024 by b w
I'm only giving three stars and I understand the fact that at some point the situation was taking care of but I still want to bring awareness to it to others I literally looked around for a sign looked back and my 6-year-old was missing I immediately looked around the store couldn't find her couldn't hear her so I went over to a cashier asked him if he had seen her he said no I gave a description of her asked him if he had still seen her he said no so I asked him if he could send out a page over the intercom or the walkie-talkie he was more interested in accounting change for a customer then he was my daughter and told me to wait one second while he handles the customer at this point I could hear my daughter yelling out Mommy Mommy Mommy Mommy Mommy Mommy which is what I taught her if we ever get separated the thing is I was able to find my daughter safe however that split-second that it took for him to count his change anybody could have grabbed my daughter and she could have been gone so I immediately filed a complaint because my opinion this cashier should have known better I had other customers who have actually been previous JCPenney employees tell me that it's protocol that if a child is missing they're supposed to stop what they're doing and send out a page and hopes that child is found safely. It's sad he couldn't take two seconds to help me find my daughter. We were trying to find the elevator n she got excited saying she saw it that's why she ran to it I just looked up n around for the sign for it. Also the bathrooms definitely needed some attention. The cashier in returns n the manager I spoke with about my situation were professional and kind
